The biggest night celebrating the best of Australian online retail took place last night, with some of the biggest retail names taking home enormous awards. Check out the full list of winners below.
With more than 800 guests in attendance, 2021 All Star Bash, hosted by Power Retail, was the biggest yet. Some of the country’s leading retailers and brands were in attendance, including Bunnings, Woolworths, Rebel and Adore Beauty.
Some of the big winners included Adore Beauty, who took home three awards over the night.
Adore Beauty took home three awards at the 2021 All Star Bash
Awarded the coveted No.1 Online Retailer Award was Bunnings Warehouse. The retailer was a major winner online from the pandemic, and experienced a quantum leap in traffic and sales, propelling itself ahead of the supermarket duopoly, Woolies, for the first time in All Star Bash history.
Coming in close behind, the top ten included: Woolworths, Kmart, Coles, Kogan, Catch, Target, Chemist Warehouse, Officeworks and JB-Hi-Fi.
Bunnings Warehouse took out the coveted No.1 Online Retailer Award.
In developing the Top 100, Power Retail has developed a ranking methodology that analyses retailer performance across the four key dimensions of the consumer lifecycle; Acquisition, Conversion, Fulfilment and Retention.
“With COVID-19 forcing Australians online more than ever before, it’s been very impressive to watch how brands have adapted quickly to the high demand. Retailers that led the charge, including Bunnings, JB Hi Fi and Officeworks, did well because they learnt to diversify their networks and not just rely on one channel for success,” said Grant Arnott, the Managing Director of Power Retail.
“Electrical, essentials and sports were the major upward movers in 2020, with Microsoft jumping 24 spots, and Rebel, BCF and Anaconda climbing into the Top 25. COVID really flipped the board as some of the stronger fashion brands struggled with supply and sales, and so we have seen a major shake-up in this year’s list.
“While online shopping has been great for brands in helping them survive the pandemic, now customer loyalty will become key. Brands need to ensure repeat purchasing is occurring and that there is a focus on personalisation in 2021. Revenue and traffic overall is still increasing year-on-year and the conversion rate is strong, so the onus will be on retailers to ensure they’re delivering the best user experience possible, otherwise, shoppers will simply look elsewhere,” he said.
Without further ado, below are the full list of winners of the 2021 All Star Bash. Congratulations to all nominated and awarded!
Emerging Online Retailer of the Year
Sponsored by First Move Digital
Winner: Koala
Nominees:
Bare and Boho
BLISS Gifts & Homewares
Cazinc The Label
Lyre’s
PetPost
UPPAREL
Most Improved Online Performance
Sponsored by The Lumery
Winner: Princess Polly
Nominees:
Country Road
JD Sports
Ozsale
Platypus Shoes
Sydney Tools
Witchery
Best Email Marketing
Sponsored by Emarsys
Winner: Adore Beauty
Nominees:
Booktopia
Catch
Just Sunnies
Milligram
Mr. Beer
St. Frock
Top Sports & Outdoor Retailer
Sponsored by HCL
Winner: Rebel
Nominees:
Anaconda
BCF
Bicycles Online
Kathmandu
Tentworld
Wild Earth
Top Home & Decor Retailer
Sponsored by Marketplacer
Winner: Temple & Webster
Nominees:
Adairs
House
Ikea
Kitchen Warehouse
Peter’s of Kensington
Spotlight
Top Mobile Experience
Sponsored by Braze
Winner: Bras N Things
Nominees:
City Beach
EziBuy
Forever New
Katies
Styletread
Witchery
Top Innovator
Sponsored by commercetools
Winner: Modibodi
Nominees:
Adore Beauty
Bunnings Warehouse
CUE
ettitude
MECCA
UPPAREL
Top Electrical & Office Retailer
Sponsored by Online Retailer
Winner: Officeworks
Nominees:
Appliances Online
Bing Lee
The Good Guys
JB Hi-Fi
Microsoft
Mwave
Top Beauty Retailer
Sponsored by Openpay
Winner: Adore Beauty
Nominees:
Kiehl’s
Lush
MECCA
Nourished Life
RY
SEPHORA
Top Sustainable Retailer
Sponsored by CouriersPlease
Winner: Flora & Fauna
Nominees:
Biome
Globe International
Hush Puppies
James&Co.
Modibodi
Sassy Organics
Top Customer Experience
Sponsored by dotdigital and Convert Digital
Winner: CUE
Nominees:
Adore Beauty
Appliances Online
ESTHER & CO
Flora & Fauna
rebel
SurfStitch
Top Small-Medium Retailer
Sponsored by UnLock
Winner: Bicycles Online
Nominees:
Beserk
CostumeBox
Everten
Nisbets
Snowys
Wildfire Sports
Top User Experience
Sponsored by Humm
Winner: Adore Beauty
Nominees:
Baby Bunting
Blue Bungalow
Booktopia
Dusk
rebel
Wittner
Top Department Store
Sponsored by Mirakl
Winner: Bunnings Warehouse
Nominees:
Big W
The Good Guys
Harvey Norman
Kmart
Myer
Target
Top Fashion & Accessories Retailer
Sponsored by Shopback
Winner: Cotton On
Nominees:
Bonds
Country Road
The Iconic
Michael Hill
Nike
Princess Polly
Top Social Retailer
Sponsored by Afterpay
Winner: Showpo
Nominees:
Adore Beauty
Booktopia
Catch
Miss Amara
Modibodi
UPPAREL
Top Online Only Retailer
Sponsored by Click Frenzy
Winner: Kogan
Nominees:
Adore Beauty
Appliances Online
Booktopia
Catch
The Iconic
Mwave
No.1 Online Retailer
Sponsored by BigCommerce
Winner: Bunnings Warehouse
Top 10:
Woolworths
Kmart
Coles
Kogan
Catch
Target
Chemist Warehouse
Officeworks
JB-Hi-Fi
All Star Legends
Gabby and Hezi Leibovich were inducted as All Star Legends last night. The pair have become an intrinsic part of an Aussie e-commerce empire. Gabby and Hezi saw themselves as ‘David v Goliath’ in the business world and started Catch of the Day, now one of the most successful e-commerce businesses in Australia.
Together, they know that the best way to advance in the Australian e-commerce industry was to collaborate and work together with competition. They refer to this as the ‘1+1=3 Principle’. This is one of the catalysts of the successful merging of EatNow and MenuLog, which happened in September 2019. Congratulations to Gabby and Hezi!
Gabby and Hezi Leibovich, Co-Founders of Catch, were awarded the All Star Legends titles.
A massive congratulations to everyone nominated and awarded at the 2021 All Star Bash awards.
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