PrettyLittleThing has denied allegations their warehouse is infested with bugs, after customers complained about finding ‘fleas’ in their packages.
Two users posted TikToks showing what appeared to be fleas in sealed bags from PLT.
One video, from Arya Anderson, was captioned: ‘All I was offered was the same order for free…. after fleas…. in my orders.’
Another, posted by a TikTokker only identified as Saf, showed similar insects in a package that appeared to be from PLT.
The videos have now been viewed hundreds of thousands of times, and tweets about the allegations show that the claims might be putting some people offordering.
One wrote: ‘I ordered stuff from PLT before I knew about the flea scandal and now I’m too scared to open the bag so I’ve just left it outside lol.’
Another said: ‘PLT really said buy one get one flea.’
@asianpersuasion.x1 and all i was offered was the same order for free…. after fleas…. in my orders…. #fyp #fleas
♬ original sound – Ayra Anderson
A third tweeted: ‘Too scared to order anything from PLT because I don’t want any pretty little fleas with my parcel.’
The retailer has released a statement denying the claims.
A spokesperson from PrettyLittleThing told Metro.co.uk: ‘As soon as recent “bugs in packages” allegations came to light we immediately launched an investigation.
‘This included an inspection by a 3rd party pest control review of our warehouse, we can confirm that we have found no evidence to support the claims being made.
‘We are extremely proud of our warehouse and the teams who maintain them and we hope that the information provided has addressed the concerns that have been raised.’
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