Contact Support (2024)

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Expect an email from help@myunidays.com, make sure we don't get treated as spam.

At UNiDAYS, your safety online is top priority. We make sure we have powerful security measures and the highest respect for your data privacy, so you can trust us with your information.

One of these measures is making sure the password you choose when signing up is as strong as possible. First, we run a check on the password you’ve entered to make sure it hasn’t previously been published publicly on the internet or been included in any past data breaches. If we find it has, you’ll see a prompt to choose a different, more secure password because your first choice isn’t safe to use.

If this is the case for a password you use for lots of things, we suggest you change it on other sites, too. If you ever want to check if your passwords are still secret, this site is really helpful: Haveibeenpwned.com

There are lots of other things you can do too to make sure your online accounts are super secure.

Passwords

The good ones are great and the bad ones can be, well, pretty useless. It’s easier than you think to make your passwords Hulk-like in strength:

- Don’t share your passwords with people and don’t write them down

- Use password managers or encryption services to keep them extra secure. They’re easy to use and there’s loads available to choose from

- Use different passwords for different sites. Choosing a longer password, such as four random words or a sentence is generally stronger than a shorter password that replaces letters with special characters (and easier to remember!)

- Update your passwords regularly

Test how secure your login details are

Haveibeenpwned.com is a useful site where you can search for your email addresses and passwords to see if they have been exposed and published online anywhere. The results can indicate which login details you need to update to stay secure. Remember, if you use the same password for pretty much everything, your risk of being hacked on multiple accounts is much higher.

Keep your software updated

Outdated software can make you vulnerable, so making sure things like operating systems, apps and browsers are up to date means they’ll have the strongest possible security measures.

Wise up to phishing

Phishing scams are getting smarter all the time, but there are things to look out for: something in that email sounding a bit… Off? Don’t recognise the sender? Is someone asking for your personal information? Send it straight to trash.

Protect your devices

If you’re anything like us, your phone will usually be glued to your palm. But, in case it does get lost or stolen, set up remote wiping capabilities and a strong PIN with facial or fingerprint recognition turned on.

Be careful what you share online

You didn’t go all the way to Bali not to share it on Insta, but just watch what personal details you could accidentally give away, like your location, address, birthday or the name of your first pet (hello, security questions!) These could be used by someone impersonating you to falsely verify your identity.

Reset passwordwww.haveibeenpwned.com

If you're having difficulty verifying your student status, please see the verification support section for more help.

If you're still having trouble please contact our support team.

Verification support

You cannot make an account on behalf of your child, they must register themselves.

If your child is under the age of 16, they are not eligible for a UNiDAYS account at this time.

If they are 16 or over, they need to click 'Join now' and follow through the registration process, if they continue to experience problems setting up an account, they can contact us below

Join nowContact us

Students who attend college or university that are given a personal institution email address or credit card style student ID issued directly by their institution qualify for a UNiDAYS account.

Students must be over the age of 16 to qualify for a UNiDAYS account.

Need more info? Contact us below

Join nowContact us

UNiDAYS requires affiliation to an educational institution to verify academic status. If being a homeschool teacher or student means that you are not affiliated to an institution, UNiDAYS is unable to continue with the verification process.

Homeschool teachers qualify for Apple Education pricing. Please click the link below to visit the Apple Education store.

Continue to Apple Education

Members of staff are eligible for a UNiDAYS staff account which entitles the user to access the Apple Education store.

You can sign up for a staff account by using this website:

Staff sign-up

Members of staff are eligible for a UNiDAYS staff account which entitles the user to access the Apple Education store.

You can sign up for a staff account by using this website:

Staff sign-up

Your log in details will be either your personal or institutional email address. The password will be the original password, when registering your account.

If you cannot remember your password, then you can request a new password on the login page of the UNiDAYS site, or contact our support team.

Contact us

The best way to find out which email address you registered with is to try using your various email addresses to reset your password as that will tell you if the email address is recognised.

If none of your email addresses are recognised it means you haven’t registered, so you’re free to create a new account.

Reset password

Try the reset password feature.

If you've tried that but didn’t receive our email check your spam folder and make sure emails from help@myunidays.com aren't being blocked.

If you're still having trouble please contact us

Reset passwordContact us

To switch to a UNiDAYS student account from graduate. You will need to be actively enrolled as a student and have the latest version of the UNiDAYS app installed on your device.

Verify me now

You'll recognise that some of the discounts and offers available to graduates are the same as those that were available to you as a UNiDAYS student account holder. Whilst others have been tailored specifically for graduates. The discounts are controlled by our partners and can change at any time.

Our GRADLiFE programme is exclusively for ex-UNiDAYS members. If you weren't a UNiDAYS member whilst you were studying, unfortunatley you aren't eligible for a graduate membership.

Our exclusive graduate programme has been created in collaboration with our partners to support you post graduation. You'll find a range of discounts tailored to your graduate status.

Looks like you still qualify for a student UNiDAYS membership. We'd recommend reverifying your account as a student to enable you to access our great student offers!

Verify me now

As soon as you receive a personal institution email address or in-date student ID card please contact us

Contact us

You can change your password from your account settings or by clicking 'Reset password'.

Reset password

If you can’t see the email in your inbox try checking your spam folder - you’ll need to make sure emails from help@myunidays.com aren’t being blocked.

Link in the email not working? Try copying and pasting the link into your browser.

If the above doesn’t help, please contact us and we’ll do our best to resolve this issue.

Contact us

Please visit our Privacy Policy for details on how to delete your account, or access the form below

Privacy policyDelete account form

You can change your login email address from your account settings.

This is an automatic date created by our system, you will only be verified for one year at a time. As your account nears expiration you will receive an email encouraging you to reverify your account.

All accounts have an expiry date set by our system based on your student ID card expiry or an annual expiry if you verify by portal or email. If you’re still in education you can reverify by logging into the site clicking a retailer’s offer and following the “reverify now” links.

You can reverify your student status at any time from your profile.

To reverify you’ll need your institution portal login details or personal institution email address.

Alternatively, you can contact us with a copy of your credit card style student ID card.

Contact us

Started a new institution, and need to update your place of study? We’ve got you!

You can update this by verifying at anytime here:

Change Institution

If you can’t see any perks on the UNiDAYS site/app it means that we only currently offer Apple Music in your region at this time. If you believe your account is set up in the wrong country then please contact us.

Contact us

Simply go to your UNiDAYS iD and press and hold your current photo. This will then let you update it.

You can change your name in your account settings once you're logged in.

You can subscribe to/unsubscribe from our emails at any time by going to the notifications section and adjusting your preferences once you're logged in.

As a member of educational staff you are only able to access the Apple Education store. All other perks are designed to be student only. To log in to the Apple Education store, please use the link below - Please note, the prices shown are the already discounted prices, no code is required.

Apple Edu Teacher login

To submit an Subject Matter Access Request please visit our Privacy Policy for further details.

Privacy policyRequest my data

Experiencing a different problem? Contact our support team for help.

Contact support

You cannot make an account on behalf of your child, they must register themselves. If your child is under the age of 16, they are not eligible for a UNiDAYS account at this time.

If they are 16 or over, they need to click 'Join now' and follow through the registration process, if they continue to experience problems setting up an account, they can contact us below

Join nowContact us

Members of staff are eligible for a UNiDAYS staff account which entitles the user to access the Apple Education store. You can sign up for a staff account by using this link:

Staff sign-up

If you cannot locate your institution from our directory. You can submit a request for your institution to be reviewed and added to our database. Please click the button below and follow the step by step instructions.

Continue

It means that your institution does not meet our current requirements. We are always working to support more institutions, however, if it currently shows that your institution is not supported, this is correct information.

We are unable to accept email addresses containing 'Alumni' as these email addresses are commonly provided to those who have graduated and no longer a student.

If this is the only personal institution email that you have been provided with then please contact us and we will do our best to help.

Contact us

If you don’t have a personal institution email address, you can complete your verification using your Student ID card by clicking on the button below.

Upload student ID

Try checking your spam or junk folder for the missing email, if the email definitely isn't there, contact us and we will do our best to assist.

Contact us

Please note: Email address such as @gmail.com, @yahoo.com are not valid institutional email addresses.

If you don’t have a personal institution email address, you can complete your verification using your Student ID card by clicking on the button below.

Upload student ID

An institution email address is a personal email address provided to you by your institution. This cannot be a general contact email address for your institution or a personal home email address (such as Hotmail, Gmail etc.).

If you don’t have a personal institution email address, you can complete your verification using your Student ID card by clicking on the button below.

Upload student ID

Portal verification requires you to use the credentials supplied by your institution to log in to its online learning platform.

If you don't have such credentials, you can complete your verification using your Student ID card by clicking on the button below.

Upload student ID

The library services/administration team at your institution should be able to provide you with your login details for your portal.

You can also verify your student status if you have a personal institution email address.

If you don't have a personal institution email address, you can complete your verification using your Student ID card by clicking on the button below.

Upload student ID

It’s very likely there’s a technical issue preventing loading your portal right now.

You can complete your verification using your Student ID card by clicking on the button below.

Upload student ID

We need your student email address or iD card issued to you by your new place of study to update your account.

Don’t have this yet, but still have access to your previous credentials? We’ve got you!

You can use these to reverify now until you receive your new details.

Verify me now

Experiencing a different problem? Contact our support team for help.

Contact us

Follow the button below.

If you already have a UNiDAYS account, click 'Already Verified with UNiDAYS' under the 'Continue' button

If you do not have a verified UNiDAYS account then fill your details in on the first page.

Apple Music

The Apple Music Student Membership is available to students studying at a Higher Education institution. We don't qualify institutions by name, we classify them by type.

This means Universities and Colleges which are classified as Higher Education are eligible for the Apple Music Student Membership. To be classified as Higher Education an institution must offer higher education courses (degree and higher).

To access your Apple Music Student Membership please follow the link below and log in using your UNiDAYS log in email address, this is the email address that has been used to verify your student status.

You may need to set yourself a password, if you do not remember your password click 'Forgot your UNiDAYS password' and you will be sent instructions.

If you continue to experience further issues with your Apple Music Student Membership you will need to contact Apple directly, Apple have a Student Membership information page which you can refer to: https://support.apple.com

Apple Music log-in

We regularly review and update our institution information and apply any updates as per T&Cs with our Partners, this could potentially be why your institution may have been previously listed as eligible and friends may have previously been able to access the discount.

The Apple Music Student Membership is only available to students studying at a higher Education institutions. We don't qualify institutions by name, we classify them by type.

If you're eligible and already have an Individual or Family Membership, you can change to a Student Membership in the Apple Music app or in iTunes on a computer.

Learn how to manage your Apple Music membership on your iPhone, iPad, iPod touch, Mac, or PC, or on an Android phone by following the link below:

Apple Support

If your institution offers Higher Education courses, but is showing as ineligible, then please send us the below information:

Full Institution Name

Link to Institution Website

Personal Institution Email Address

Contact us

You need to login to Apple Music with your UNiDAYS login email.

You will need to contact Apple directly to cancel your Apple Music student membership. Contact details for Apple can be found here:

Contact Apple

Apple have a Student Membership information page which you can refer to:

Apple Support

Apple have a Student Membership information page which you can refer to:

Apple info page

If none of our FAQ's seem to apply, you can submit your query.

Contact us

To access the Apple Education Store using your UNiDAYS account you will need to use the website below.

Please note, the prices shown are the already discounted prices, no code is required.

Apple in Education website

Yes, teachers and staff at all levels at all levels qualify for the Apple Education discount.

You can create a UNiDAYS account and verify your eligibility by clicking the link below and following on screen instructions.

Verify now

If none of our FAQ's seem to apply, you can submit your query.

Contact us

How do I redeem a code?My code isn't applying any discount, what do I do?What is a single use code?What is a multiple use code?I’m having trouble with my code, where do I enter it?The discount % has changed, why? The offer says that it's out of codes, what shall I do?The offer says that it is unavailable, what does this mean?Why can’t I find the discount that I’m looking for?My discount didn't apply, how do I get a refund?I’m having repeated issues with my codes, what do I do next?The code isn’t applying the right discount, what do I do?My ASOS code isn't working even though it's a multiple use code?I was refused in-store discount, what can I do? I don't have internet connection in-store so can't access a discount or UNiDAYS iD, what shall I do?How do I redeem a code in-store?The Samsung discount won't apply on a Verizon phone,what do I do?The Sennheiser discount doesn't seem to be applying, what do I do?The PINK offer is asking me for a PIN, what do I do?Have a different problem?

To redeem a code please log in to your UNiDAYS account.

Some retailers/services will also give you a code through their website. Please note some retailers require you to register with them before you can enter the code.

Have you tried re-issuing yourself a new code?

This might fix the issue that you're experiencing. If there is no option to get a new code, send the links of the items that you're trying to purchase to us below.

Contact us

A single use code can be applied to your purchase once and can usually be re-issued once per hour by clicking 'Get New Code'.

If you believe your codes have stopped working, you can contact us.

Contact us

A multiple use code can be applied to your basket multiple times and can only be used by you. If you believe your multiple use code has stopped working, you can contact us.

Contact us

You’ll need to enter your code in the correct box at the retailer’s checkout, which may be called something like ‘promo code’.

Some retailers also need you to create an account with them before they’ll let you use a code.

Check the retailer’s help section for further assistance.

Contact us

The partners that we work with are able to change the % amount at their own discretion. Many of our partners regularly change their discounts.

Contact us

This means that this particular offer is temporarily out of codes, keep checking back as we will have new ones uploaded in no time!

Contact us

This means that this offer is currently unavailable and no codes can be issued, keep checking back though as this could change.

Contact us

We aim to have a strong selection of discounts in the regions we are currently available in. In some cases retailers may only be available in specific regions.

If you have signed up after seeing a certain discount and after verification couldn’t find that retailer, it is likely this retailer is not available in your region.

Contact us

We are not able to get this discount back ourselves as we do not deal with any orders or transactions. You will need to contact the retailer directly explaining the situation, quoting your current student discount code or transaction reference number.

Contact us

All of our codes are region specific. So it might be the case that that the codes being used are for the wrong region. We also advise that you check the brand exclusions for the retailer in question and clear your cache and cookies before applying a new code.

It is also worth trying to check out as a guest where possible. If you continue to experience issues with your codes, please contact us.

Contact us

Do you have any sale items in your basket? Usually the discount will only apply to full price items, and some items may be excluded altogether.

Occasionally certain product ranges/items will have different amounts of discount.

Check the retailer’s terms and conditions for further details on what is, and isn’t included.

If the items in your basket definitely should be getting more discount than is showing, please contact us.

Contact us

Drop us an email and we will get this resolved for you.

Contact us

All of our perks/discounts have been approved by the relevant retailer’s head office. While every effort is made to ensure that this is communicated to each participating store, errors can be made from time to time.

If you contact us we can let the relevant retailer know so that they can address staff training, but we may not be able to assist you with your particular case.

Contact us

In areas where the connectivity is poor, try accessing the perk you need/your UNiDAYS iD before you enter the store. This should then let you return to these pages later.

To redeem an in-store perk please download our app for iOS and Android, or use our mobile site.

Click your chosen brand and then click redeem in-store.

To redeem in-store you must have assign a photo to your UNiDAYS iD

Discount will not apply to Verizon phones unless a Verizon payment plan is chosen.

Please choose a Verizon payment plan for the discount to apply.

There are a number of product exclusions for this particular brand.

Please check our Term and Conditions for that brand for full details.

To apply the PINK discount you will need to enter the code: UNIPINK in the offer section and apply the code. You will then be asked to enter a Pin, this is your unique code on our website/app.

Experiencing a different problem? Contact our support team for help.

Contact us

Our app isn't currently operational on Windows devices, however, you can still access our mobile site via www.myunidays.com.

To redeem in-store discounts you must show your active UNiDAYS iD via our app or mobile site, if you can't access these, you will be unable to use in-store discounts.

We support most devices retailed within the last 3 or so years. The app is available for download for iOS from the Apple App Store and for Android phones from the Google Play Store or Huawei AppGallery. Unfortunately, if you’re unable to download UNiDAYS from the mobile app store on your device we may not be offering support for your platform or country at this time. Further compatibility details should be available at the relevant mobile app store.

Our website

If your having issues with the app, please try uninstalling and reinstalling as we may have releasead an update. Still having trouble with the new installation? Contact us and let us know:

What type of device you're using: (Android or iOS)

What version you're using:

A brief description of the steps taken to see the issue:

A screenshot of the error:

Once we have this information we will pass this on to our tech team to look into as quickly as possible.

Contact us

If none of our FAQ's seem to apply, you can submit your query.

Contact us

If your company would like to work with UNiDAYS our sales team would love to hear from you! Please follow the link below and fill out the contact form.

Work with us

All of our members information is classified under the data protection act, for this reason we're unable to publically share this information.

If you would like to see the jobs that we have available, please go to:

Available jobs

If none of our FAQ's seem to apply, you can submit your query.

Contact us
Contact Support (2024)

FAQs

How can I contact Google support? ›

How to contact us
  1. Sign in to your Google Admin console. ...
  2. At the top right of the Admin console, click Get help .
  3. In the Help window, click Contact support.
  4. At the bottom of the Help window, describe your issue and click Send .
  5. If a Help article that relates to your issue is listed, click it to review.

How can I contact Apple Support? ›

Contact Apple Support
  1. U.S. technical support: (800) APL–CARE (800–275–2273)
  2. See all worldwide support telephone numbers.
  3. Contact a mobile carrier.
  4. Make a reservation at an Apple Retail Store Genius Bar.
  5. Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.

Is there a 24 7 Apple Support? ›

Apple's online support provides the most comprehensive support information available from Apple. Apple online support inlcudes software updates and utilities, technical support and product information and is available 24 hours a day, 7 days a week.

Can you chat with Apple Support? ›

How to Chat with Apple's Customer Support. To chat with the Apple customer support team, go to getsupport.apple.com. Then choose which Apple product or service you need help with and what issue you're experiencing. Finally, select Chat and sign in with your Apple ID or enter your product's serial number.

Does Google have a 24 hour customer service line? ›

Is Customer Support Available Every Day? There is 24 hour Google customer support from Monday, 8 AM ET to Friday, 8 PM ET. You can contact the 24 hour Google customer support by phone, chat (Monday, 9 AM ET to Friday, 7 PM ET), or via an email contact form.

Can I chat with someone at Google support? ›

No, Google doesn't have live chat support.

What is the iPhone Apple Support number? ›

Get support now by phone or chat, set up a repair, and more. Call Apple Support at 1‑800‑APLCARE.

Can Apple unlock my iPhone? ›

Apple can't unlock your iPhone for use with a different carrier. Only your current carrier can unlock your iPhone.

How do I report a problem to Apple? ›

Sign in to reportaproblem.apple.com.

What time can I call Apple Care? ›

AppleCare Help Desk Support

This plan provides priority access to Apple's senior technical support staff by telephone 12 hours a day, 7 days a week,1 allowing you to manage resources more efficiently, improve response time, and reduce training costs.

How do I force restart my iPhone? ›

Force restart iPhone
  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button.

Does Apple have an online live chat? ›

Does Apple have live chat? Yes, you can contact their support by this page: https://getsupport.apple.com/.

How do you live chat with Apple? ›

Chat live with Apple Support online
  1. 1) Go to Apple's Get Support page.
  2. 2) Click Sign in and proceed using your Apple ID. ...
  3. 3) Pick a product registered under your Apple ID.
  4. 4) Select a broader category of issue you're facing.
  5. 5) After that, choose a sub-topic.
  6. 6) Click Continue.
  7. 7) Under Contact, click Chat or Call.
Apr 22, 2022

Is Apple Support free to chat? ›

Currently, customers can use Apple Support's online chat feature at no cost to receive technical support on out-of-warranty products that are not covered by AppleCare, but the new rules would bring chat support under the same umbrella as Apple's phone support, which does carry fees for products with expired warranty ...

Does Google have a 1 800 number customer service? ›

Other Customer Service options

- Customer Care number toll free at: 1-800-419-0157.

Is there a free 800 number for Google? ›

There are no Google Voice toll-free numbers. The service doesn't offer popular toll-free area codes including 888 or 855.

Can I just talk to Google? ›

Start a conversation

Tip: On devices running Android 8.0 and up, you can also talk to the Google Assistant when your device is locked by saying "Hey Google." Learn how to control what information displays on your lock screen.

How do I reach a human at Google? ›

You can call Google customer support at 650-253-0000.

How do I recover a blocked Gmail account? ›

Ask us to restore your account

If you own the account, you can request access to it again. Sign in to your Google Account on a browser, like Chrome. Select Start Appeal. Follow the instructions.

Can I talk to someone at Gmail? ›

Unfortunately, there is no way to directly contact Google. You cannot call or email the Gmail support team as there is no number or email address for you to use. You can, however, try to use Google's Support Center to solve your problem.

Why is Apple taking money from my account? ›

If you see 'apple.com/bill' on your billing statement

Apple.com/bill appears on your billing statement when you buy an app, music, movie, or other content from Apple. It also appears when a subscription renews and when a family member buys apps or content from Apple.

How do I check my Apple ID recovery status? ›

Check the status of your request

At any time, you can see how long it will be until your account is ready for recovery, or when more information will be available. Just go to iforgot.apple.com and enter your Apple ID.

How can I unlock my iPhone if I forgot my password? ›

If you can't remember your passcode when you try again, use a computer to put your iPhone in recovery mode. Recovery mode allows you to erase the iPhone, giving you access to set it up again. After you erase your iPhone, you can restore your data and settings from a backup.

Can I unlock my iPhone for free? ›

Ideally you shouldn't pay anything to unlock your iPhone, because your carrier should unlock it for you for free. But some carriers are still setting admin charges, so you might prefer looking at third-party options.

How do you unlock your phone when you forgot the password? ›

If you forget your Android lock screen password, is there a way to unlock your phone? The short answer is no – you will have to factory reset your device to be able to use your phone again.

How do I report a problem? ›

  1. On your Android device, open the Google app .
  2. At the top right, tap your Profile picture or initial Help & feedback. Send Feedback.
  3. Enter a description of the issue.
  4. Tap Send .

How do I email Apple about a problem? ›

If you want to contact Apple about an issue you are having, depending on the product or service, they will have email, chat, or phone options on https://getsupport.apple.com/ (It won't give you an email address until you submit the case and get the email confirmation in your email).

How do I contact Apple about a charge? ›

Please call 1-800-MY-APPLE and speak to an Apple Specialist for more information.

Does AppleCare work immediately? ›

Coverage starts on the date you purchased AppleCare+. This means that if you buy AppleCare+ up to 60 days after you purchase your Apple device you will only receive coverage on your Apple covered device from that date.

What happens if you can't restart your iPhone? ›

There is a final way you can try if force restarting is either not working. That is put your iPhone into recovery mode and reset it with iTunes. This is a final method you can try since iPhone data will be erased after reset.

How do I reset my iPhone without losing everything? ›

Make sure you have backed up important information. Move through the iPhone setup process until you see the reset screen. Then choose "Restore from iCloud Backup" on Your phone. Enter the Apple ID and password for the account you want to restore the backup from.

Does resetting iPhone delete everything? ›

WARNING: If you choose the Erase All Content and Settings option, all of your content is removed. See Erase iPhone. Reset All Settings: All settings—including network settings, the keyboard dictionary, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults.

How do you know if your iMessage is blocked? ›

Check the Bubble Color

If you don't see a blue bubble on your end, then it's likely that they've blocked you on iMessage. It's important to note that this doesn't mean they have blocked your number altogether; it just means they have blocked you from sending them messages over iMessage.

How do I send an email to Apple support? ›

Call them at Customer Relations 800-767-2775 and ask them. Apple has no published email address for Customer Service. Apple handles most issue, technical and customer service, only via telephone or in-person at an Apple Store.

Why is iMessage not working on iPhone? ›

There are several reasons for this: The person that you sent the message to doesn't have an Apple device. iMessage is turned off on your device or on your recipient's device. To check if iMessage is turned on for your device, go to Settings > Messages > iMessage.

How do I get live chat? ›

You can log in to LiveChat using your browser. The address to the app is: accounts.livechat.com. Bookmark it or even set it up as your homepage so you always have LiveChat at hand.

How do I send a live chat message? ›

To send a message, just type in your answer and press enter. We give your visitors a heads up that you are typing something so they know they need to wait for your reply. Once you press enter, your message will be sent to the visitor. And you will see it in the chat history.

Does Apple have Google chat? ›

On Google Chat for web. On the desktop app. On the Android mobile app. On the iOS mobile app.

How do you live chat on IOS 15? ›

In the camera app

Just open the camera app and tap the live text button that appears in the corner of the viewfinder (it'll pop up contextually when you're pointing it at text) to grab text that you can then copy and paste. You can also interact with it directly in the case of phone numbers, email addresses, and links.

How long does Google support take to respond? ›

Google Workspace Technical Support Services Guidelines
Target Initial Response Times during the Hours of Operation
PriorityStandard SupportEnhanced Support
P14 hours 24x71 hour 24x7
P28 hours4 hours 24x7
P324 hours8 hours
1 more row
Nov 14, 2022

How can I recover my old Gmail account without email and password? ›

If you don't remember, click on “Try another way”

You will be able to retrieve your account with your phone by verifying your identity with some information. You can choose to recover your account by sending a reset code to the phone number you registered for your account.

What do you say to get Google to respond? ›

Turn on Google Assistant
  1. On your Android phone or tablet, say "Hey Google, open Assistant settings." Or, go to Assistant settings. ...
  2. Under "All settings," tap General. If you don't find “General,” first tap View all settings or See all Assistant Settings.
  3. Turn off Google Assistant.

How do I get Google to respond? ›

Turn on voice search
  1. On your Android phone or tablet, open the Google app .
  2. At the top right, tap your Profile picture or initial Settings. Voice.
  3. Under "Hey Google," tap Voice Match.
  4. Turn on Hey Google.

How do I find out what Google is charging me for? ›

Understand your Google Store charges & receipts
  1. Go to Google Pay.
  2. Sign in to your Google Account.
  3. Select Activity.
  4. To get your receipt, select an order.

Is there any other way to recover Gmail account? ›

If you remember your password but not the email address, Google offers a way to retrieve it.
  1. Go to Google's Find My Email page. ...
  2. Enter your recovery email or phone number. ...
  3. Enter your first and last name. ...
  4. Send verification code. ...
  5. Enter the verification code. ...
  6. Choose an account. ...
  7. Enter your password.
Aug 15, 2022

Why can't I verify my Google Account? ›

If you don't get the option to verify it's you, you can: Add 2-Step Verification to your account and wait at least 7 days. Then, try again. Learn how to add 2-Step Verification to your account.

How can I get Gmail verification code without phone number? ›

Click on your profile photo in the upper-right side of your Gmail page, click the “My Account” button and then click “Signing into Google.” Enter your account password if asked, and click “2-Step Verification” on the next screen. On the 2-Step Verification page, you can create and print a set of backup codes.

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