Apple offers several resources designed to help you use your Appleproduct. When you need assistance, consult the manuals or electronicdocuments that came with your product. You can also use Apple'sinnovative onscreen help system. Theseresources are available to you 24 hours a day, 7 days a week. | ||
Your product manuals provide detailed instructions, organized sothat you can quickly and easily find the information you need. Theyalso provide pointers to online sources of information (such as Mac OSHelp) and electronic documents that can help you use your product. Wealso have a large selection of Apple product manuals in PDF (Acrobat)file format available for downloading at the ProductDocumentation Archive | Mac OS (operating system) Help provides onscreen assistance andstep-by-step instructions. When you have questions about how to useyour Apple product or how to keep it running smoothly, access Apple'sinnovative help system. Subscribe to Apple's official e-mail mailing list. These includelists for press releases, Information Alley with software updatenotification, Power Macintosh Bulletins, Apple Developer News, andApple Software Update locations. | |
Apple's online support provides the most comprehensive supportinformation available from Apple. Apple online support inlcudessoftware updates and utilities, technical support and productinformation and is available 24 hours a day, 7 days a week. | ||
Tech Exchange is your resource for product-specific information and feedback. When you post a technical issue, it is available to customers with Internet access worldwide. If you have an answer or a suggestion related to posts you read on the forum, we welcome and encourage your participation. The Basic Macintosh Troubleshooting section of the Tech Exchange is designed to help you learn the basics of how to troubleshoot problems that you may encounter with your Macintosh. In addition, this section offers step-by-step procedures you should perform regularly to prevent problems and keep you Macintosh in top shape. | Apple's searchable support database, the Tech Info Library (TIL) containsmore than 19,000 easy-to-read technical articles available in topic anddiscussion format. The TIL includes articles on troubleshooting,technical specifications, product history, printer drivers, cables,configurations, diagrams and much more. This is the same data basethat Apple support specialists use to answer technical questions overthe telephone.For current as well as past product info at a glance, search ourAppleSpec database. The Apple SoftwareUpdates site, which contains a complete collection of updates,utilities and full software installers. | |
| Apple Products - Standard Telephone Support Call 133 MAC (133 622) to obtain up-and-running support for the first 30-days you own your product. Application Support Apple Support Line Support Professional Automated Information Customer Relations (Australia)
Customer Care 16 Rodborough Road Frenchs Forest NSW 2086 | ||
Apple Authorised Resellers can provide software support, guidance,and technical consulting services. Many resellers are also AppleAuthorized Service Providers and provide hardware repair services usinggenuine Apple service parts. For the name of an Apple AuthorizedReseller or Service Provider:
Apple support Apple and most Claris applications that may be bundledwith this product. Questions about other products should be directed tothe manufacturer of the product. Phone numbers for product assistanceare usually listed in the front of the manuals that accompany thoseproducts. | At Apple, we are committed to helping individuals with disabilitiesuse technology to increase their independence and personal productivity. Mac Access Passport (MAP) describes a wide variety of hardware andsoftware products that help make the Macintosh accessible to childrenand adults who live with disabilities. To learn more about Apple'sdisability resources: If you have questions about Claris software, use the comprehensivesupport resources listed above. Or refer to the Up & Running TelephoneSupport and Value-Priced Service & Support information below. | |
| < The Australasian Apple Programmers and Developers Association (AAPDA) offers useful information including developer programs, bug reporting and technical support. | Where ever you are, you'll find an Apple user group that shares your special interests. Composed of volunteers, most user groups hold monthly meetings, offering training courses, operate online bulletin boards, and maintain public domain software libraries for their members' use. To start an Apple user group or locate one near you:
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