Things Go From Bad to Worse for Fitbit | The Motley Fool (2024)

Because the Ionic smartwatch failed to turn around Fitbit'sflagging fortunes, it's now counting on its new "mass appeal" Versa smartwatch to succeed. If it doesn't, Fitbit is going to fall further behind in the wearables market.

Long the dominant player in the space it largely defined, Fitbit's multiple miscues and failure to respond to a changing marketplace have already caused it to lose significant market share. It trails both Appleand Xiaomi.

Things Go From Bad to Worse for Fitbit | The Motley Fool (1)

Image source: Fitbit.

A growing market

According to the market researchers at IDC, the wearables market continued to expand in 2017. Wearable device volumes rose 10.3% to 115.4 million units, but that was more than 2.5 times lower than the growth rate achieved the year before, and comes as the Apple Watch is resurgent.

For quite a while Apple has trailed just behind either Fitbit or Xioami for the top spot, but with the release of the Apple Watch 3, the tech titan claimed a decisive lead in the fourth quarter. It shipped 8 million units, or 48% more than the 5.4 million units Fitbit shipped.

That gave Apple a 21% share of the market in the fourth quarter, well ahead of Fitbit's 14.2%, and put Apple in the lead for the year with a 15.3% share, ahead of Xioami at 13.6% and Fitbit at 13.3%.

Vendor2017 Shipment Volume (Millions)2017 Market ShareChange (YOY)
Apple (AAPL -3.58%)17.715.3%55.9%
Xioami15.713.6%-0.3%
Fitbit (FIT)15.413.3%-31.6%
Garmin6.35.4%-0.8%
Fossi4.94.3%133.1%
Others55.548.1%19.1%
Total115.4100%

10.3%

Data source: IDC. YOY = year over year.

Fitbit's Ionic had several problems, among which was it was almost as expensive as the Apple Watch 3. Although it had GPS capabilities, Fitbit chose to develop its own operating system rather than going with Android and it had few compatible apps to go with it. Considering the far more robust Apple ecosystem, it's clear why the Ionic failed.

Another problem for Fitbit is that the market for devices has split. On the one end you have pricey, feature-rich smartwatches like the Apple Watch and at the other you have cheap, single-purpose wristbands such as those made by Xiaomi. Fitbit's products fit uncomfortably in between the two, with a watch that is almost as expensive as the leader, but not as capable as its rival, and fitness bands that are more much expensive than the cheap imports.

Another attempt at a smartwatch

Which is why there's a lot riding on Versa. While it will still run Fitbit's proprietary OS, it will reportedly be waterproof and will have a smaller form factor like the devices Fitbit acquired when it bought Pebble. While that design feature should make it more attractive to women as well as men, as will the increased functionality it will reportedly include (such as contactless payments), there won't be GPS capabilities on this device. That could be a significant missed opportunity considering the Apple Watch includes it.

The key to success, however, will be its price point. Hopefully by this point Fitbit realizes if it wants to have a watch with mass appeal it will need to make it more affordable, and perhaps that's why GPS was dropped. Many are expecting it to be unveiled within the week.

Now it remains to be seen if Fitbit can get back on track. IDC's report suggests that by trying to transition into the more expensive smartwatch segment, Fitbit lost sight of its goal and shipments declined by more than 30% last year.

Things Go From Bad to Worse for Fitbit | The Motley Fool (2)

Image source: Getty Images.

A healthy turnaround in the future?

Following Fitbit's earnings report last month showing the number of devices sold in the fourth quarter plunged 17%, the stock cratered. While CEO James Park teased a new "mass appeal" smartwatch without giving any details, the device maker's real pursuit may be coming up with alternative streams of revenue.

Fitbit has inked partnerships with both DexCom and UnitedHealth Group, while also participating in the FDA's digital health software precertification program and the National Institutes of Health's Precision Medicine Research Program to use fitness technology to improve the ability to prevent and treat disease. And, of course, it just acquired health coaching leader Twine Health.

By further embedding its devices into healthcare routines, Fitbit could make its fitness trackers a key component of holistic lifestyle improvements through better monitoring and outcomes. Yet it's not the only one involved in these endeavors, as Apple is also pursuing similar goals, so it still needs itsdevices to register with consumers.

Things haven't been going Fitbit's way lately and it remains to be seen whether it can alter the outcome. A lot is riding on its new device as that will inform whether any of its other dreams can come to fruition.

Rich Duprey has no position in any of the stocks mentioned. The Motley Fool owns shares of and recommends Apple and Fitbit. The Motley Fool has the following options: long January 2020 $150 calls on Apple and short January 2020 $155 calls on Apple. The Motley Fool recommends FOSL and UNH. The Motley Fool has a disclosure policy.

Things Go From Bad to Worse for Fitbit | The Motley Fool (2024)

FAQs

Things Go From Bad to Worse for Fitbit | The Motley Fool? ›

Following Fitbit's earnings report last month showing the number of devices sold in the fourth quarter plunged 17%, the stock cratered. While CEO James Park teased a new "mass appeal" smartwatch without giving any details, the device maker's real pursuit may be coming up with alternative streams of revenue.

What was the downfall of the Fitbit? ›

The company failed to introduce groundbreaking innovations that would have leveraged consumer insights to deliver unique and compelling features. This left Fitbit vulnerable to intense competition, where rivals could easily replicate its offerings without the reliance on extensive consumer data.

What is the disadvantage of a Fitbit? ›

The downside is that all that can drive you to paying more attention to your fitness tracker and tracking than you'd really like. Tracking Errors. As with any device, it isn't perfect or fool proof. It can miss some tracking information or it can add information that really isn't accurate.

What challenges did Fitbit face? ›

Fitbit's 6 Biggest Blunders
  • Market share losses. Fitbit was once the largest wearables maker in the world. ...
  • Quality control issues. ...
  • Uninspiring smartwatch ambitions. ...
  • Runaway operating expenses. ...
  • Failure to diversify into software subscriptions. ...
  • Forgetting about its "corporate wellness" plans.
Jan 22, 2018

Is a Fitbit helpful? ›

Are Fitbits worth it? Yes, especially if you want a reliable fitness wearable. A Fitbit can be beneficial for anyone who keeps active each day, even if that activity is walking a few blocks around the neighborhood or lifting weights at home.

Why is Fitbit dying so quickly? ›

Wearing or charging your Fitbit when it's too cold (below 32 degrees Fahrenheit) or too hot (above 113 degrees Fahrenheit) may damage your device and drain your battery. Avoid extreme cold or heat.

Is Fitbit losing popularity? ›

Despite its prices being lower than those of other market players, Fitbit has struggled with declining sales in recent years and has been competing with the likes of Apple, Xiaomi, and Huawei.

What are the pros and cons of Fitbit? ›

  • Pro: You've got options. ...
  • Pro: User-friendly even for tech newbies. ...
  • Pro: It really boosts your motivation. ...
  • Con: can be a little uncomfortable. ...
  • Pro: Most Fitbits are water-resistant. ...
  • Pro: The charge lasts for days at a time. ...
  • Con: they're slightly more expensive.
Jun 12, 2020

What are the cons of Fitbit Versa? ›

While I found it somewhat of a well-made activity tracker, its shortcomings were apparent too often. The Fitbit Versa 4 disappoints as a fourth-generation smartwatch as it lacks third-party app support, has issues with fitness tracking, and doesn't allow for music playback.

Is it safe to wear a Fitbit to bed? ›

We recommend wearing your device in a snug wristband while sleeping; don't wear your device in a clip or pendant accessory.

Why is Fitbit being sued? ›

on July 14, 2023, alleging that their Fitbit Versa 2 caused Ms. Nicole Hutchison's burn injuries. According to the Complaint, Ms. Hutchison's burn injuries occurred because of a defect in the Fitbit's lithium-ion battery, causing it to overheat and cause thermal burns.

Is Fitbit no longer having challenges? ›

Starting March 27th, Fitbit will remove all adventures, challenges, and open groups from its app. It's a striking move. Before 2019's Google acquisition (and closure in 2021), Fitbit frequently touted its community and social features as a major strength.

Why is Google removing Fitbit features? ›

Supposedly, removing these features was all done to better integrate Google's tech into Fitbit's tech and “[streamline] areas of the Fitbit app,” according to a Fitbit Support tweet. However, the Fitbit community has yet to see anything useful added to the Fitbit app. So far, features have only been removed.

Why not wear a fitness tracker? ›

“Perfectionists, individuals with a history of eating disorders, and those prone to overexertion should exercise caution with tracking devices, as they may amplify existing issues.” She adds that you may become goal-obsessed—often at the expense of your overall well-being.

What's better than a Fitbit? ›

Garmin Forerunner 265: Garmin's latest midrange running watch is the best Fitbit Ionic alternative. It brings an AMOLED display to users' wrists, plus a boatload of advanced training features. Google Pixel Watch 2: Some shoppers will consider the Google Pixel Watch 2 a Fitbit device, and others won't.

What is the best Fitbit for an older woman? ›

What is the best Fitbit watch for seniors? Thanks to its premium health monitoring features, the Fitbit Sense gets our vote as the best Fitbit for seniors. This smartwatch comes with all the features of the Versa 3 and packs a few more that seniors will find very useful, including an ECG and skin temperature sensors.

What is the Fitbit privacy scandal? ›

Google-owned Fitbit is facing a trio of privacy complaints in the European Union which allege the company is illegally exporting user data in breach of the bloc's data protection rules.

Is Fitbit going away in 2025? ›

If you're already a Fitbit customer, you can continue to use your existing Fitbit account with your existing Fitbit devices and services for as long as Fitbit accounts are supported. This will be until at least 2025. After support of Fitbit accounts ends, a Google account will be required to use Fitbit.

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