Have you ever heard the phrase, “know your audience?”These wise words serve as the foundation fora successful marketing campaign.Identifying and defininga target audience is crucial as itisimpossible to reach everyone at once. Inthe current economy, small businesses can compete with large businesses by marketing to defined audience groups.Focusing onthe needs ofyourcurrentconsumer helps your business to develop aneffective marketing strategywhile saving time and money along the way.
Targetinga specific audiencemay seem exclusive, but it doesn’tmean that you are eliminating people that do not fit your criteria.Identifying your audienceallows your business to focus marketing efforts and dollars on the groups that aremostlikely to buy from you.That way, you are generating business leads in an efficient, affordable manner.
Here are some tips to help identify your target audience
1.Askyourselfquestions
The easiest way to startis some critical thinking about your customer base to help you identify trends and patterns.
- Whatis your most loved product or service that you offer to customers?
- What type of customer benefits most from your products or services?
- What makes your business unique?
2. Examineyouranswers
Usinganswers tothe abovequestions, you canbeginidentifying your target audience and marketing to them with relevant messaging that defines your company purpose and explains the benefits of your products and services.Once youunderstandthe type of customer that benefits most from yourofferings, you canstarttargetingsimilar groups.
A few piecesofdata to consider areyourcurrent customer’sagegroups, locations, interests and languages.For example, members of an older generation will probably spend more money on household items than teenagers.Likewise, the demographic of new parents will probably spend more money on diapers thanmembers of theretireeage group.
3. Use social media
Referencing social media caninform the process of defining youraudience. Social media analytics tools can help your business better understand what types ofpeople are interacting with your accounts,andwhether they are current customers. You can also use social medianot just with your own accounts, butto check in on your competition. Looking into how your competition attracts certain markets can be beneficial as your business can then begin to targetthem as well, when it’s appropriate to do so. You can also review competitor social media accounts to see what type of customer engages with them.
4. Check back in
As with anything in marketing,revisitingyourstrategyand your target audiencesis importantas changes occur over time. Once your target customers have been defined, reexamining this audience tostay relevant in your industryand amongst competitorsis key to continued sales and positive ROI.
Get started with a free buyer persona worksheet here!
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