The 10 Brands Generation Z Trust Most (2024)

Generation Z's most-trusted brand is likely going to surprise you.

The 10 Brands Generation Z Trust Most (1)

"Generation Z are not brand loyal."

I hear this false statement a lot in my line of work as aMillennial and Generation Z keynote speaker and trainer. Typically this statement is uttered by an individual or group who doesn'tunderstand Generation Zand/or who hasn't done the hard work toearn the loyalty of Generation Z.

Young consumers havedifferent buying behaviorsand elevated expectations, the brands that understand their behaviors and exceed expectations will win the loyalty of Generation Z.

One integral part of earning the loyalty of Generation Z, is building trust.

Recently,27,000 13-36-year-old consumers were surveyed by Ypulseabout their perceptions of and relationships with over 200 brands. In addition, respondents were asked the questions, "Which of the following [brands] are trustworthy?"

Top 10 Brands Generation Z Trust Most

  1. Oreo
  2. Nike
  3. Hershey's
  4. Kraft Mac & Cheese
  5. Little Debbie
  6. M&M's
  7. Amazon
  8. Under Armor
  9. Levi's
  10. Apple

Many of Generation Z's most trusted brands are the treats and favorites that they've grown up with--Kraft Mac & Cheese and Little Debbie--and have positive memories of these brands satisfying their literal cravings.In fact,80 percent of 13-34-year-oldssay they are most trusting of brands that have existed for a long time.

Three in five13-34-year-oldssay thatthey trust a brand more when they have reliable customer service. Which makes Amazon an easy brand choice for Generation Z considering the e-commerce giant has made customer service a high priority.

In fact, trust in Amazon is so high that38 percent of Amazon customerssaythat they would trust the company with their finances as much as they would a traditional bank.

Nike, Oreo, Hershey's, M&M's, and Amazon also ranked in the top 10 for brands that Millennials' trust most.

Top 10 Brands Millennials Trust Most
  1. Nike
  2. Hershey's
  3. Amazon
  4. Oreo
  5. Target
  6. M&M's
  7. Google
  8. Heinz Ketchup
  9. Paypal
  10. The North Face

I help companies better lead,engage, train, and sell to Millennials and Generation Z. If you’d like help solving tough generational challenges insideyour organization,click here.

The 10 Brands Generation Z Trust Most (2024)

FAQs

Who does Gen Z trust the most? ›

The most trusted institutions are Science, the military and the medical system. Similarly, fewer than one in four Gen Z members trust the information they find on the internet, the U.S. Supreme Court and the criminal justice system. Science garners the most trust, at 71%.

What is the #1 most trusted brand? ›

Most Trusted Brands (2024) – the Top 10
RankBrandTrust Score
1Amazon2,680,399
2Netflix2,458,256
3Nintendo2,216,791
4PayPal2,198,408
6 more rows
Feb 2, 2024

What are Gen Z buying the most? ›

Gen Z spending habits show they care the most about fashion, makeup and beauty products, technology, and their pets. This is perhaps due to their young age and few major bills.

Who is Gen Z's favorite celebrities? ›

Ranking of Generation Z's favorite actors in the United States in 2022
CharacteristicShare of respondents
Dwayne Johnson65%
Tom Holland58%
Johnny Depp56%
Robert Downey Jr.52%
6 more rows
Mar 30, 2023

Who influences Gen Z most? ›

Gen Z are primarily the children of Generation X. Their Generation X parents raised Gen Z to be independent and able to figure things out for themselves. This causes Gen Z to need less positive reinforcement (as opposed to Millennials).

Why is Gen Z obsessed with brands? ›

As Gen Z craves comfort, connection and a time free from the pressure to be “better,” brands can deliver unique experiences that authentically capitalize on these desires while securing an engaged audience. If brands offer nostalgic product experiences, Gen Z will be more likely to embrace them with their own twist.

What Gen Z wants to see from brands? ›

Gen Z values inclusivity, authenticity, and transparency in a brand, making them more likely to support companies that align with their principles. This commitment to values and their global perspective opens up new avenues for brands to connect with this influential generation.

What is the top 10 brand? ›

Kantar BrandZ Top 10 Most Valuable Global Brands 2023
RankBrandBrand Value 2023 ($Mil.)
1Apple880,455
2Google577,683
3Microsoft501,856
4Amazon468,737
6 more rows
Jun 14, 2023

What are the top three brands? ›

Most valuable brands worldwide in 2024 (in billion U.S. dollars)
CharacteristicBrand value in billion U.S. dollars
Apple516.6
Microsoft340.4
Google333.4
Amazon308.9
6 more rows
Apr 25, 2024

What is World's 1 brand? ›

Interbrand list (2022)
RankBrandBrand value (US$ millions)
1Apple Inc.482,215
2Microsoft Corp278,288
3Amazon.com274,819
4Google251,751
6 more rows

What is Gen Z's favorite brand? ›

Gen Z teens love Apple, Nike, Chick-fil-A, and Goldfish Crackers. They're also warming up to VR. The latest teen-focused survey from Piper Sander shows some unexpected trends for young consumers in the post-pandemic world. Piper Sandler has released its 46th semi-annual Taking Stock With Teens survey.

What do Gen Z want the most? ›

Gen Z's standout priorities for 2024 are centered around self-enrichment: things like starting new jobs, learning new skills, reading more, or finding love.

What retailers are Gen Z most popular? ›

Walmart (21%), Amazon (10%) and Target (8%) are the top three retailers for CPG & general merchandise with Target gaining twice as much Gen Z share compared to the total US. Top brands that overindex with Gen Z include beauty brands such as Hero Cosmetics and La Roche Posay.

Who does Gen Z care about? ›

Gen Z also wants brands to support LGBTQ+ rights (like same-sex marriage) and political activism, per ICSC and Big Village. However, while Gen Zers do care about the environment, they are also mostly teens or young adults and have to be choosy with how they spend their money.

What Gen Z values the most? ›

This is a generation that values their independence and self-sufficiency. They do not want to be babied or managed too closely. While their next most valued management trait is caring and support, there is a fairly fine line between giving Gen Z independence while being there for them.

Which generation is the most loyal? ›

The most loyal generation is 55-to-64-year-olds and the least loyal is age 18-24 (the youngest millennials and oldest Gen Z). However, when 18-to-24-year-olds do sign up for a loyalty program, they participate more frequently than their older peers.

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