Our Used Clothing Donation Program | Help (2024)

Our Used Clothing Donation Program | Help (1)

As part of our social and environmental commitments, we want to help you lengthen the life of your garments. As such, we have developed a used clothing donation program

In collaboration with local non-profit organizations, we collect garments that are not being used any more and give them a second life.

How can you make your donation?

  • In-store delivery: we have clothing collection containers in our stores where you can leave the package with the garments you want to donate. You can find locations via our Store Locator. Remember that your donation should be in a well sealed package.
  • Online delivery:to bring the used clothing donation programme to our online customers, we have made the clothing donation collection service available at FedEx Drop-Offs now in New York.

    At the end of the purchase process you can request a clothing donation pick-up and the carrier, taking advantage of their delivery routes, will pick up the package with the clothing you want to donate at the same delivery address of the order. Remember the garments should be placed in a well-sealed package.

    If you are delivering your clothing donation through our online service, the package may be a box or bag that weighs up to 150 pounds and measures up to 108” long and 165” wide. Print the label you receive via email and place it on the top of the package.

The goal of this initiative is direct social assistance or financing social projects developed and managed by non-profit organizations with which we collaborate.

For more information, visit our Clothing Donation section.

Frequently Asked Questions

No they do not. You can donate any kind of clothing or fabrics you wish to recycle.

Yes. You may include any kind of clothing, household linens, footwear, accessories, and even jewelry.

Yes. The collected clothing is sorted prior to being reused or recycled. Items of clothing that are 100% cotton, wool, or polyester can be recycled into new fabric. The remaining garments will be converted into construction or automotive materials. Items that cannot be reused or recycled because of health or safety reasons or due to the quality of their materials are subjected to a rigorous waste management process.

At Zara, we handle the collection and transport of clothing to the sorting centers where they are sorted to allocate each item to the most suitable purpose. Depending on the capacity of each organization, the items may be:

_ Donated to people in need.

_Sold through the charity channels of the non-profit organizations in order to finance their social projects.

_Reused and transformed into other textile products such as cloths or rags.

_Recycled into new materials and fibers destined for the construction and automotive sectors (filling for seats, cushions, etc).

Items of clothing that cannot be reused or recycled because of health and safety reasons or due to the quality of their materials are subjected to a strict waste management process.

The ultimate aim of all these processes is to provide direct social aid or to finance the social projects of the non-profit organizations we collaborate with. What's more, in some cases such as that of Spain, it promotes the creation of jobs for people in situations of risk or at risk of social exclusion.

The non-profit organisations have their own verification processes that guarantee the ethical allocation of these items of clothing.

We collaborate with local organizations so that their projects directly impact your community. We select these organizations for their experience, good practices in terms of used clothing collection, and because of their level of transparency and reputation.

Zara handles the collection and transport of donated clothing to the sorting centers where each item is separated and sorted to allocate it to the most suitable purpose. This way, we offer you our entire network of stores and our logistical capacity to ensure that the clothing you no longer need is given a new life.

No. This project is part of our investment model in environmental and social programs. The purpose of all the collected clothing is to develop the social projects of the non-profit organizations with which we collaborate.

No. In any event, the containers from our network of stores are available to you to deposit the clothing you want to recycle.

Find your nearest store.

No.

If you are unable to get your package ready in time, you do not need to cancel the donation. You can request it again with your next online order or take it to any of our stores.

Find your nearest store.

No, a donation pick up may only be requested when a new order is placed.

Please keep in mind if you have requested a donation pick up along with a new order and a return, the carrier may take advantage of their route to collect both at the same time. Rest assured the donation and return packages are completely separated and identified. The donation will be sent directly to the corresponding NGO and will not be processed through our facilities.

Our Used Clothing Donation Program | Help (2024)

FAQs

What clothing items should not be donated? ›

Dirty or Unwashed Clothes: Clothes that are dirty or unwashed may not be suitable for donation. It's important to provide clean and hygienic items. Single Socks or Shoes: Single socks or shoes without a matching pair may not be useful. Charities often prefer items that can be immediately used.

How does donating clothes help the environment? ›

First, by donating your clothes to Goodwill instead of throwing them in the trash, you prevent them from ending up in a landfill, where they can take years to fully break down, releasing harmful gases into the environment in the process.

Is it better to donate clothes or sell? ›

If you need the money, make the effort to sell your excess—especially when it comes to big, expensive items. But if you do not need the money, just give your things away. Reselling your clutter adds time and energy, anxiety and frustration to the minimizing journey.

Should we donate old clothes? ›

By donating your unwanted clothes to charity, you're not only helping the environment, you're also supporting brilliant causes. In fact, donated clothing is one of the biggest sources of funds raised by charities. The best part is that you can choose which charity you want to give that coat, dress or top to.

What is the dark side of donating clothes? ›

In reality, a large portion of donated clothes typically aren't suitable for someone else to wear because they are in poor condition. Those unwanted clothes can then become a problem if they get shipped overseas or worse, incinerated or landfilled.

What clothes are good enough to donate? ›

Only consider donating items that are like-new or gently worn. Do your shorts still have a weird smell? That's a no for us dawg. If any of your clothes have spots or stains on them, try to remove them yourself or take them to a professional.

Why do people donate clothes to charity? ›

It fosters a sense of generosity and connects the donor with the community in a meaningful way. In every donated garment, there's a story of kindness and a shared human connection. Summary: Donating clothes contributes to personal and community well-being.

Why is thrifting clothes good for the environment? ›

The importance of thrifting for sustainability

Less clothing in landfills: Most clothes are made from synthetic materials, which take hundreds of years to decompose in landfills. When you thrift, you help extend the life of clothes, which can reduce the volume of clothing sent to landfills each year.

What are three benefits of recycling clothes? ›

Here is a list of the most prominent ones:
  • Recycling clothes reduces pollution and environmental harm. ...
  • Recycling clothes saves landfill space. ...
  • Recycling creates space in your apartment or home.
Sep 27, 2021

Which charity is best to donate clothes? ›

Where to donate clothes
  1. Goodwill. With over 4000 locations scattered around the country and a simple drop-off system, Goodwill is one of the most popular places to make donations. ...
  2. Salvation Army. ...
  3. Vietnam Veterans of America. ...
  4. St. ...
  5. Project G.L.A.M. ...
  6. Room to Grow. ...
  7. Soles4Souls. ...
  8. The Arc.
Mar 21, 2024

Should you wash clothes you are donating? ›

Thrift Tip: While most people wash the items they donate, most thrift stores don't have the capacity to clean the goods they sell. That's why we recommend washing your items before donation and after purchase.

What to do about old clothes? ›

How to Get Rid of Old Clothes
  1. Don't throw unwanted clothes in the bin. ...
  2. Repair rips, buttons and holes. ...
  3. Give away clothes to friends and family. ...
  4. Sell unwanted clothes online. ...
  5. Donate your clothes to those in need. ...
  6. Find another use for your clothes. ...
  7. Recycle your clothes responsibly.

How do I decide to donate or keep clothes? ›

If something is a size or two up, that's one thing, but if a pair of pants literally falls down when you put them on—those need to go to a new home. And if a clothing item is too big in a way that you no longer like how it fits or looks, then you'll probably never wear it, so it's best to donate it.

What are old clothes called? ›

"Vintage" is a colloquialism commonly used to refer to all old styles of clothing. A generally accepted industry standard is that items made between 20 and 100 years ago are considered "vintage" if they clearly reflect the styles and trends of the era they represent.

Why shouldn't we waste clothes? ›

And when consumers throw away clothing in the garbage, not only does it waste money and resources, but it can take 200+ years for the materials to decompose in a landfill. During the decomposition process, textiles generate greenhouse methane gas and leach toxic chemicals and dyes into the groundwater and our soil.

What clothes should you give away? ›

You have a blouse that has gone out of style, a dress you feel doesn't flatter you and a jacket that is no longer the right size. These are the types of clothing you want to donate. You can also donate any clothes that you simply don't like any more.

How do you dispose of clothes not good enough for charity? ›

Check to see if your local authority collects clothes and textiles to be recycled. Drop off your unwanted items at recycling points and clothing and textile banks in supermarket and local car parks – find your nearest below.

What clothes Cannot be recycled? ›

5 Clothing Items That Can't Be Recycled
  • Blended Fabrics. While most fabrics, be it natural or synthetic can be recycled, those that are made out of a blend or have a unique composition are next to impossible to recycle. ...
  • Wet Or Unclean Clothes. ...
  • Anything With Fixtures. ...
  • Embellished Clothes. ...
  • Recycled Polyester.
Feb 20, 2022

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