Joint Shipment Explanation | SHEIN USA (2024)

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\n\t\t\tHowever, sometimes products from different orders may not all be in the\n\t\t\tsame warehouse or fit in one package. When this happens, we will pack your\n\t\t\torder based on what makes the most sense.\n\t\t\t
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\n\t\t\tIf you have multiple orders that meet the following 3 requirements, the\n\t\t\tproducts in your orders may be combined and shipped together.\n\t\t\t
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\n\t\t\t1. Multiple orders placed by the same account within 24 hours.\n\t\t\t
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\n\t\t\t2. Multiple orders share the same shipping address.\n\t\t\t
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\n\t\t\t3. Products in multiple orders are located in the same warehouse.\n\t\t\t
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\n\t\t\tIf you have multiple orders that meet the following 3 requirements, the\n\t\t\tproducts in your order may be mixed and shipped separately.\n\t\t\t
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\n\t\t\t1. Multiple orders placed by the same account within 24 hours.\n\t\t\t
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\n\t\t\t2. Multiple orders share the same shipping address.\n\t\t\t
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\n\t\t\t3. Products in multiple orders are not located in the same warehouse or\n\t\t\tall the products can't fit in one package.\n\t\t\t
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This Exclusive 5% Discount may be used in conjunction with coupons that may be available to you. The products with the Exclusive 5% Discount will bear an exclusive discounted price logo. The Exclusive 5% Discount applies only to non-sale items that are currently in stock, and excludes sale, clearance or flash sale products and other targeted discounts. Therefore, a product that is not on sale and is covered by the Exclusive 5% Discount will no longer be covered by the Exclusive 5% Discount if such product goes on sale. 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The SHEIN CLUB Shipping Coupons can only be used towards the purchase of products on SHEIN and cannot be redeemed towards shipping costs of any return items.","SHEIN_KEY_PC_23631":"The specific applicable conditions of your SHEIN CLUB Shipping Coupon can be viewed on the SHEIN CLUB Membership benefits page and on the “My Coupons” section (under “My Assets”) of your SHEIN User Account. We will also send you relevant benefits information and usage restrictions by email, APP PUSH, etc.","SHEIN_KEY_PC_23632":"SHEIN CLUB Shipping Coupons will be issued to SHEIN CLUB Members every {1} days and will have an expiration date as specified thereon. Please note the expiration date on your SHEIN CLUB Shipping Coupon and use it before the expiration date. Once a SHEIN CLUB Shipping Coupon has expired, the Coupon cannot be redeemed or otherwise used. Other restrictions can be viewed on {url:My Coupons} section of “My Assets” in your SHEIN User Account.","SHEIN_KEY_PC_23633":"● SHEIN CLUB Multiple Bonus Points","SHEIN_KEY_PC_23634":"After becoming a member of SHEIN CLUB, when you place an order on SHEIN, you will have the opportunity to earn SHEIN Bonus Points at a higher rate than those who are not members of SHEIN CLUB.The Multiple Bonus Points Benefit is in addition to any other multiple points campaign that we may be running at the time your order is placed. The applicable thresholds for earning Multiple Bonus Points with SHEIN CLUB can be viewed on the Member-Only page. Note that your Bonus Points can only be placed in your SHEIN User Account once you confirm delivery of your order. You can view the latest number of Bonus Points and their expiration dates in the \"{url:My Points}\" section of “My Assets” in your User Account.","SHEIN_KEY_PC_23635":"For example: If SHEIN is running a Double Points campaign and SHEIN CLUB Members who spend $50 or more (exclusive of tax) on an order can earn 2.5 SHEIN Points for every $1 spent on an eligible purchase in an order of $50 or more (exclusive of taxes), the following are the numbers of Bonus Points that a SHEIN CLUB Member and a non-Member can earn on an eligible order of $50 or more:","SHEIN_KEY_PC_23636":"","SHEIN_KEY_PC_23855":"Reminder: You are currently viewing the {0} Site SHEIN CLUB Membership Multiple Points benefit,","SHEIN_KEY_PC_23856":"which a single person can earn up to {0} Bonus Points per day,","SHEIN_KEY_PC_23857":"with a maximum of {0} Bonus Points per person within the validity period of SHEIN CLUB Membership.","SHEIN_KEY_PC_23858":"SHEIN Bonus Points have an expiration date. 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Joint Shipment Explanation | SHEIN USA (2024)

FAQs

What does a joint shipment mean? ›

Joint shipment refers to combining products from multiple orders into one package and shipping it all together. This reduces packaging waste and prevents you from receiving multiple packages.

How does Shein send packages? ›

Shein orders to United States are usually shipped by China Post and delivered by USPS when you've chosen Standard Shipping and by FedEx for Express Shipping.

What shipping service does Shein use? ›

SHEIN uses China Post and deliveries are handled by the United States Postal Service for Standard Shipping method to the United States. SHEIN typically works with national postal services also for Asian and European countries. For international express shipping the nominated carrier is FedEx.

What does split parcel mean on Shein? ›

When an online order that contains multiple products is fulfilled in separate shipments it's considered a split shipment. Even though the customer made only one order, they receive multiple packages, often on different days.

Why is Shein clothing so cheap? ›

By outsourcing labor, clothing retailers can cut costs and boost profits by paying workers less. And, when labor costs are cut, product costs can be cut, too, leading to super affordable clothing. In short, Shein produces its clothes in generic wholesale factories to keep its costs at a minimum.

What does it mean when a package is handed to delivery partner? ›

That means the delivery partner will be solely responsible for getting the package safely to the customer. It may take about 3-5 business days for customers to receive their orders after getting this notification.

Where is Shein located in USA? ›

If you are from the US and ordering through the app, Shein will automatically get your orders from their warehouse in the US. It is located in Los Angeles. The clothes from their warehouse in Foshan are shipped to their LA warehouse.

How long do Shein packages take after being shipped? ›

Shein also ships to the USA and offers multiple shipping methods for delivery. The estimated delivery time with standard delivery is 7 to 11 days. It takes 3 to 7 days in case of express shipping. You can track your order using your order tracking information.

How accurate is Shein tracking? ›

Tracking your SHEIN order is usually accurate as the delivery is usually on time. In some rare cases, it could be delayed as there could be some factors that would affect the delivery.

Where does Shein usually ship from? ›

As such, it's easy to see why nearly all of SHEIN's orders are shipped from China—it's simply the most efficient way for them to stay competitive in today's crowded e-commerce landscape!

What country is Shein based in? ›

The business model works like Amazon—a sprawling online marketplace brings together about 6,000 clothing factories in China under Shein's label, while internal management software collects near-instant data about which items are selling and which aren't to visibly boost the popular items.

Does Shein usually arrive early? ›

Generally, it takes Shein 7 to 14 days to ship your order to your location. The estimated delivery time that is provided by Shein is usually accurate but may vary a little bit. Shein delivery is quick and reliable and sometimes it even ships before the estimated time.

Why is my Shein order in two packages? ›

This is because different stores may have different shipping timelines, and Shein may choose to ship each item separately to ensure timely delivery.

Why is my order being shipped separately? ›

The products ordered are currently in different locations

Rather than waiting on one fulfillment center to get more inventory, separate shipments from each fulfillment center will ultimately get the products to the customer with faster delivery times.

How do you avoid split shipping? ›

The best way to avoid split shipments is to have all of your inventory arrive and depart from one warehouse. Many Amazon FBA sellers make a mistake because they want their products to be available on Amazon Prime so they allow split shipments.

Who owns Shein? ›

Chris Xu, the founder and billionaire behind the company, primarily owns SHEIN. SHEIN leverages a real-time retail business model, where fashion trends are created out of social media platforms like TikTok, which are quickly turned around as products available for shopping online.

How much does Shein pay their workers? ›

The documentary reported Shein garment workers are paid as little as four cents per clothing item in work shifts that can last up to 18 hours.

Does Shein run small or large? ›

1) Check the Sizing Measurements

In my experience, clothes from Shein run small. While this isn't true across the board, 90% of the time I have found this to be the case. This is why checking the sizing is important. When you hover over a certain size on the page of the item you're interested in, measurements come up.

Can you give the UPS guy a package? ›

Pro Tip: Keep in mind, you can always hand off a pre-labeled package to your UPS driver when they're delivering to your home or place of business.

Can my boyfriend pick up my package? ›

Can a customer have someone else pickup their held mail? If picking up mail for someone else, the customer needs written authorization (and their own valid photo ID).

Can UPS see what's in your package? ›

For one thing, private companies like UPS include the "Right of Inspection" in their terms and conditions, meaning the company "reserves the right to open and inspect any package" a customer pays it to transport.

Why Shein is so popular in USA? ›

They're cheaper than most secondhand clothing and of such low quality that it's unlikely they'll survive multiple owners. The fact that Shein is using data from secondhand sales to inform what to reproduce shows a complete lack of willingness to slow production. It's just market research by another name.”

Does Shein have a US warehouse now? ›

For the US audience, the company sends all of its clothes from the Shein warehouse in Foshan, Guangdong to the one near Los Angeles. Even though the company has a longer delivery time than some of its competitors, their prices and the large collection has kept their audience hooked to the app.

Is there a store like Shein in the US? ›

Romwe carries almost identical merchandise to Shein. (They are owned by the same company.) The quality and prices are very similar to Shein (and some of the merchandise is honestly the same). Shipping takes, on average two weeks to reach the US too.

Does USPS deliver on Sunday? ›

Yes, depending on the mail class used and the metro area you live in, the U.S. Postal Service does deliver packages on Sundays.

Why does Shein take so long to deliver? ›

If your package exceeds the standard processing period, it's normally due to the fact that a particular item(s) requires a longer processing time. If you wish to receive the other items in your order ASAP, you may cancel the item(s) for a refund, so the remaining products can be shipped out immediately.

Does Shein deliver to door or mailbox? ›

Your Shein purchases delivered to your door anywhere in the World by ColisExpat.

What does being in transit mean? ›

Transit means “journey,” and saying you're "in transit" means you're on your way somewhere. Before we had cell phones, one of the upsides of being in transit was that no one could get in touch with you. Transit may be familiar to you from the phrase mass transit.

Why is my Shein order stuck in transit? ›

When parcel is stuck in transit it means that the package is no longer progressing towards its destination and it is either kept in one of the courier company's depots for further checks or stuck in customs.

What does days in transit mean? ›

Time in transit is the time it takes for a shipment to be transported and delivered once it has been picked up from the point of departure. Basically, it is the amount of time spent shipping and delivering products from a merchant's warehouse to the consumer.

Where does Shein get their clothes? ›

The company mainly sourced its clothing from China's wholesale clothing market in Guangzhou. However, Shein became a fully integrated retailer in 2014 when it secured its supply chain system. Now, the company utilizes a network of manufacturing partners and suppliers to make and deliver its products.

Does Shein sell good clothes? ›

Is Shein Good Quality? Shein can be good quality for the price but they are generally not high quality pieces. Most of what I've ordered is similar in quality to what you'd get at stores like Forever21. Some pieces are closer to Target or Old Navy quality.

How big is the Shein warehouse? ›

Shein constructed a warehouse in Whitestown, Indiana this summer. The company already has plans to expand the new facility by another 50%, constructing a second, 550,000 square-foot warehouse.

What does Shein mean? ›

Jewish (Ashkenazic): nickname or artificial name from Yiddish sheyn 'fine beautiful'.

What are the ethical issues with Shein? ›

Despite gargantuan profits, SHEIN HAS been accused of stealing designs from small independent labels, selling offensive items including Islamic prayer rugs as decorative mats and swastika necklaces, selling items containing unsafe amounts of lead, and forcing garment workers to work in extremely unethical conditions.

Which country buys the most from Shein? ›

With nearly 52 million downloads across all app stores, most downloads of the fast fashion app SHEIN-Fashion Shopping Online in 2022 came from users located in Brazil. The United States ranked second, with a total of over 27 million downloads that year.

Can you return stuff from SHEIN? ›

Items returned must be unused, with the original packing. We do not accept returns on items that have been worn, damaged, washed or altered in any way.

Why does my SHEIN order say delivered but not received? ›

The order number may have been entered manually as a tracking number or the app may have incorrectly pulled in the order number instead of the tracking number. Please check to make sure your tracking number in the app is the correct tracking number provided by the merchant.

What does SHEIN arrived at local facility mean? ›

"Arrived at the Local Facility" typically means that your package has reached a sorting facility in your area, which is. Continue reading.

What happens if I don't receive one of my Shein items? ›

If there is no tracking information or the tracking information shows that it haven't been delivered, then you need to contact Shein customer service or you can just open a dispute and ask a full refund.

Why did I get charged twice on Shein? ›

The way our payment processing is set up, the manufacturer does a pre-authorization when your order is placed and then captures the payment and voids that pre-authorization when the order ships.

Is there a limit to how much you can order on Shein? ›

If you detect an error in your order after the completion of the payment process, you should immediately contact our Customer Service Platform to correct the error. Please note single-day purchase limitations: Customers in the United States cannot currently place order(s) that exceed $800 on a single day. 5.2 Colors.

Why do I have two items with the same tracking but only one has arrived? ›

When multiple items are dispatched with one tracking number, they are usually delivered together. On rare occasions, the carrier may deliver items in separate deliveries. The tracking information will indicate the status of the remaining item.

Can I keep something that was shipped to me by mistake? ›

Normally, you have every right to keep them. In fact, the law is on your side too. No law will force you to return the items that have been wrongly delivered to you to the sender or to pay for them.

Does shipped mean that the package is on its way? ›

No. Shipped is not the same as delivered. When a package is designated as “shipped” the package has been loaded on a truck and departed for the final distribution center. That means the package could be anywhere between the origin location and the destination terminal.

What does shipping splits mean? ›

When an online order that contains multiple products is fulfilled in separate shipments it's considered a split shipment. Even though the customer made only one order, they receive multiple packages, often on different days.

Is it cheaper to ship items separately or together? ›

Save On Shipping Costs: The number one reason companies opt to package multiple products together in one box is to save on shipping costs.

What are shipping splits? ›

A split shipment is just what it sounds like — when a single order arrives in two or more deliveries. Although the customer submits one order, they receive multiple packages, often on different days.

What does shipping mean in dating? ›

[ ship ] verb. to take an interest in or hope for a romantic relationship between (fictional characters or famous people), whether or not the romance actually exists: I'm shipping for those guys—they would make a great couple!

How long does Shein take to deliver? ›

International Shipping
Shipping MethodShipping TimeCosts
standard shippingEstimated to be delivered on 06/10/2023 - 06/12/2023.$3.99 Free - orders over $29.00
express shippingEstimated to be delivered on 06/08/2023 - 06/10/2023.$12.90 Free - orders over $129.00

Why do people ship couples? ›

Sometimes fans ship a couple to fix a storyline they think has gone awry (in fan fiction, this is called “fix-it fic”). Sometimes, fans like to share their creativity, swapping art and writing with like-minded people to receive constructive feedback on their work. Sometimes, it's fun to bet on two hot people kissing.

What does it mean to ship two people? ›

Shipping is the act of wanting two or more fictional characters or celebrities to end up in a relationship, usually romantic.

What does the couple that everyone ships mean? ›

Pisces and Virgo, the couple everyone “ships” meaning the couple everyone loves and wants to see together❤️

Is Shein shipping fast or slow? ›

Generally, it takes Shein 7 to 14 days to ship your order to your location. The estimated delivery time that is provided by Shein is usually accurate but may vary a little bit. Shein delivery is quick and reliable and sometimes it even ships before the estimated time.

Can I see exactly where my Shein package is? ›

In "My Orders", you will be able to get an overview of your order history and their status. Click "Orders" for more. If your order is "Shipped", select "Track" to check the current status of your package.

Why does my Shein order say delivered but not received? ›

The order number may have been entered manually as a tracking number or the app may have incorrectly pulled in the order number instead of the tracking number. Please check to make sure your tracking number in the app is the correct tracking number provided by the merchant.

Are Shein products from China? ›

LU: You know, China these days actually is not regarded as a cheap place to make clothing. Shein - you know, almost 100% is sourced from China.

Does in transit mean it will arrive today? ›

So, what does this really mean? The shipping status “In Transit” indicates that the courier company has picked up the package and your shipment is now on its way to arriving at the shipping address. This does not mean the shipment is en route to its final destination in a plane or delivery truck.

What is the difference between in transit and out for delivery? ›

“In transit” means that your package is on its way to the destination post office. “Out for delivery” means that your package has left the post office and is now in the process of being delivered to the address.

How long are packages usually in transit? ›

The transit time for most packages ranges from 3 days up to 14 days or more, depending on what type of delivery service you choose and where it's going.

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