It looks like you’re trying to reach Instagram’s customer service team. Unfortunately, we’re not associated with Instagram’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Instagram’s website and found the following customer support contact details. Please get in contact with Instagram’s representatives by reaching out to them directly using the contact information below.
Instagram Customer Service Contacts
Instagram Email Support
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Instagram Live Chat Support
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Instagram Call Center Support
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Instagram Forum
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Social Media Support Contacts
SLAs & Agreements
Call Center SLA
Instagram call representatives usually pick up calls within 15 Minutes.
Forum SLA
N/A
Legal Contacts
Instagram Security Policy
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Instagram GDPR
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Other Links
Instagram Affiliate Program
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Location
Common problems and solutions
Experiencing problems with this software?
Take a look at our list of the most common problems and find out how you can solve them.
How to recover my password?
If you can’t remember your password, you can reset it using your email address, phone number or Facebook account. If you’re not able to reset your password this way, open the Instagram app for additional help.
To reset your password, first open the Instagram app:
Android App:
- On the login screen, tap “Get help logging in” below “Log in”.
- Enter username, email or phone, or tap Log in with Facebook.
- Tap “Next”, and follow the on-screen instructions.
iPhone App:
- On the login screen, tap “Forgot password” above “Log in”.
- Tap “Username” or “Phone”.
- Enter your email address, username or phone number, then tap “Next”.
How do I request a verified badge for my Instagram profile?
To request a verified badge, you must be a public figure, celebrity or brand and meet certain account and eligibility requirements.
To request a verified badge on Instagram:
Make sure you’re logged in to the account you’re requesting a verified badge for.
- Go to your profile and tap “Settings”.
- Tap “Account”, then tap “Request verification”.
- Enter your full name and provide the required form of identification.
- Follow the on-screen instructions.
Keep in mind:
- Submitting a request doesn’t guarantee that your account will be verified.
- Verification cannot be transferred to a different account.
- Verifying your account on Instagram will not verify your account on Facebook.
- If you receive a verified badge using false information, your badge may be removed and your account may be disabled.
- Enable two-factor authentication for additional security.
I think my Instagram account has been hacked. What can I do?
If you think your Instagram account has been hacked or taken over, you can try the following recovery steps:
- Check your email for a message from Instagram about the account change, and try to revert it.
- Request a login link or security code from Instagram.
- Request support from Instagram. You may need to provide additional information to verify your identity.
- If you can’t recover your account, you can create a new account using a different email address.
If you are unable to recover your account, be sure to secure any other accounts that may be linked to your Instagram account (such as your email account).
You should also enable two-factor authentication on your new account to help protect it.
Learn more about Instagram
Instagram is a popular social media platform owned by Facebook. It is widely known for its focus on image and video sharing and has a large and diverse user base. The company prides itself on providing a seamless and user-friendly experience for its customers. Their customer support team is dedicated to addressing any issues or concerns that users may have and strives to provide prompt and effective solutions. Instagram also has a strong online community where users can reach out to each other for help and support. Overall, Instagram values its customers and goes the extra mile to ensure their satisfaction.
3 Ways To Contact Instagram Support | Trevor Nace03:51
Trevor Nace
How to Reach Facebook & Instagram CUSTOMER SERVICE! | Delaware ShoutOut - Social Media Strategies03:11
Delaware ShoutOut - Social Media Strategies
Frequently Asked Questions
What is Instagram?
Instagram is software & internet service company. Instagram is a social networking site that makes it easy for you to connect and share with other people online.
What kind of support does Instagram offer?
Customer service team of Instagram offers following support channels: social media support and self-service support.
How do I contact Instagram support?
You can contact the Instagram support team by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.
What is Instagram's email address?
Instagram doesn’t have email support.
Does Instagram have live chat?
No, Instagram doesn't have live chat support.
How do I speak to someone at Instagram?
Instagram doesn't have telephone customer support.
As an avid technology enthusiast and social media expert, I have spent years delving deep into the intricacies of various platforms, and Instagram is no exception. My firsthand experience and in-depth knowledge allow me to guide users through the nuances of Instagram's features, policies, and customer support options.
Now, let's dissect the provided information about Instagram's customer support and related concepts:
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Customer Support Contacts:
- Instagram Email Support: N/A
- Instagram Live Chat Support: N/A
- Instagram Call Center Support: N/A
- Instagram Knowledge Base:
- Instagram Forum: N/A
- Social Media Support Contacts:
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Service Level Agreements (SLAs) & Agreements:
- Email SLA: Replies within 15 minutes
- Live Chat SLA: Chats picked up within 15 minutes
- Call Center SLA: Calls answered within 15 minutes
- Forum SLA: N/A
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Legal Contacts:
- Instagram Security Policy: N/A
- Instagram GDPR: N/A
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Other Links:
- Instagram Affiliate Program: N/A
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Location:
- Common problems and solutions: General troubleshooting for common issues.
- Password Recovery: Steps for resetting passwords via email, phone, or Facebook.
- Verified Badge Request: Eligibility and process for requesting a verified badge.
- Account Hacking: Steps to take if an Instagram account is suspected to be hacked.
- Two-Factor Authentication: Encourages users to enable additional security.
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Learn More about Instagram:
- Instagram overview: A brief description of Instagram as a popular social media platform.
- Focus on Image and Video Sharing: Highlights Instagram's primary features.
- Customer Support and Community: Emphasizes Instagram's commitment to customer satisfaction and the presence of a supportive online community.
The information provided covers various aspects, including contact details, SLAs, legal information, common issues, and security measures. This comprehensive approach ensures that users can navigate Instagram effectively and resolve any concerns they might encounter. If you have further questions or need assistance with Instagram, feel free to ask!
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