How does the SHEIN return process work?

Most returns are processed within 5 business days after we receive your package . We'll issue the refund to your SHEIN wallet if we are not otherwise informed to refund to your payment account in advance. Wallet balance can be used on your next purchase or be withdrawn to your payment account.

Can I exchange on SHEIN instead of return?

If you receive an item from Shein that doesn't fit or meet your expectations, you may be eligible to request an exchange for a different size, color, or a different product altogether .

How much is the SHEIN exchange fee?

An 80 ZAR fee per return request will be deducted from your refund.

Does SHEIN refund all your money?

Yes, SHEIN offers a one-time refund without requiring a return .

How do I exchange a SHEIN size?

First, you'll need to log into your SHEIN account, go to your order history, and select the item you wish to exchange . SHEIN will guide you through the process, which may involve returning the original item and placing a new order for the desired size.

Why did SHEIN let me keep my return?

The Short and Sweet Answer For them, the cost of processing a return, including shipping and restocking, can sometimes be more than the value of the item itself . This policy isn't just about saving pennies for SHEIN. It's also about keeping you, the shopper, happy.

Does SHEIN return have to be original packaging?

Yes, You Can Return Without Original Packaging Although you don't need the original bag or box, SHEIN does ask that the items you're returning are in their original condition.

How is SHEIN so cheap?

By manufacturing their products in countries with lower labor and production costs , they can keep their expenses down. Additionally, their global shipping network allows them to efficiently deliver products to customers around the world, further reducing costs.

How much is 500 SHEIN points?

It's simple—every 100 SHEIN points equal $1, so with 500 points, you get $5 to spend on their fab fashion.

What is the exchange fee?

Exchange fees are a type of investment fee that some mutual funds charge to shareholders if they transfer to another fund within the same group . Other fees shareholders may encounter include sales loads, redemption fees, purchase fees, account fees, 12b-1 fees, and management fees.

What happens if you repurchase on SHEIN?

Simply put, a 'repurchase' tag on your SHEIN order typically means that an item in your order was previously bought and is being ordered again . This could be for several reasons, such as loving an item so much that you want another, or needing a different size or color of the same product.

Do SHEIN returns have to be in the correct bag?

However, using the original packaging can make the return process smoother and more straightforward. Let's talk about why that's the case. While it's not a must , sending items back in their original SHEIN bag helps ensure that the product is well-protected during its journey back.

Are photos required for SHEIN returns?

Short Answer: No, But It Helps. Good news, fashionistas! SHEIN doesn't usually require you to upload photos for a return .

How Does the SHEIN Exchange Process Work?

SHEIN

Diego Kafie • March 6, 2024

Last updated March 6, 2024 at 9:41 am

Ever wondered how you can swap something you bought online if it doesn’t fit right or you just don’t love it as much as you thought you would? Specifically, how does the exchange process work if you’ve shopped with SHEIN? Let’s unwrap this question together.

If you’ve picked a trendy piece from SHEIN and it’s not quite what you expected, you might be asking: how does SHEIN exchange work? Lucky for you, we’ve got the answers!

Straight to the Point: SHEIN’s Exchange Policy

SHEIN makes it simple for customers to exchange items. If your new fashion find isn’t a perfect match, SHEIN allows you to exchange it for the correct size or a different style within a specific time frame, usually 45 days after the purchase date. But remember, the item must be unused, unwashed, with all the original tags still attached.

To kickstart the exchange process, you’ll need to log into your SHEIN account, go to ‘My Orders’, and select the item(s) you want to exchange. SHEIN will guide you through selecting the new size or item you want and provide you with a shipping label for free returns. Note that available exchange options may depend on the inventory specifics of what you’re looking to swap.

Win SHEIN Gift Cards with Playbite

Now, what if we told you there’s a fun way to score SHEIN gear without worrying about exchanges? Enter Playbite – an app where playing simple, addictive games can win you official SHEIN Gift Cards. It’s not just about winning stuff; it’s about having fun and maybe even showing off your high scores to friends.

Why not give it a try? Download the Playbite app, dive into some games, and you could be snagging SHEIN gift cards to grab whatever catches your eye – all on us. Imagine winning that trendy outfit you’ve been eyeing, all by playing games. It’s a win-win!

How Does the SHEIN Exchange Process Work? - Playbite (3)

In case you’re wondering: Playbite simply makes money from (not super annoying) ads and (totally optional) in-app purchases. It then uses that money to reward players with really cool prizes!