Find your lost iPhone or iPad with Find My. If you can't find it or think it might be stolen, lock it to protect your information and stop someone else from using it.
Find your iPhone or iPad with Find My
In the Find My app or on the web at iCloud.com/find, you can find your phone on a map, play a sound if it's nearby, and mark it as lost to lock it with a passcode until you find it again.
Use your Apple Watch
Think your iPhone is nearby? If you have an Apple Watch, open Control Center and tap the Ping your iPhone button. With Apple Watch Series 9 or Apple Watch Ultra 2, you can even get directions to your phone's location right on your watch.*
Use iCloud.com in a web browser
When you sign in, you might be asked to enter a code sent to a trusted device. If you lost your trusted device, or otherwise can't get the code, select the Find Devices button instead.
Use the Find My app on another device
If you have another Apple device that's signed in with your Apple ID, use Find My on that device to find your iPhone or iPad.
Use a family member's device
If you're part of a Family Sharing group, your devices can appear in Find My on your family members' devices.
*If your Apple Watch is inLow Power Mode, you can't use Precision Finding to get directions to your iPhone with the Ping your iPhone button.
If you can't find your iPhone or iPad
If Find My isn't turned on for your device before you lose it, it won't appear in Find My or atiCloud.com/findand you can't put it in Lost Mode. To protect your personal information, you should change your Apple ID password right away. You might want to change your password for other accounts, too.
Mark as Lost
When you mark your iPhone or iPad as lost, you remotely lock it with a passcode to keep your device and information secure. To help someone return it to you, you can display a custom message with your contact information. When you mark your device as lost, the cards and passes that you use with Apple Pay are also turned off.
If your iPhone or iPad is lost permanently or was stolen
- Change your Apple ID password: Sign in to appleid.apple.com, then choose Sign-in and Security from the sidebar. Select Password and follow the instructions.
- Remotely erase your iPhone or iPad: If you have access to a trusted device or a family member's device, erase your device with Find My. Otherwise, erase your device from iCloud.com/find.
- If your iPhone is covered by AppleCare+ with Theft and Loss, file a claim for an iPhone replacement. Don't remove your iPhone from Find My or your Apple ID until your claim has been fully approved.
- Report it to local law enforcement. They might request the serial number of your iPhone or iPad, which you can find even if you don't have the device. Learn how to find the serial number of your device.
- Contact your wireless carrier to report your missing iPhone, ask them to disable your account, and file a claim if your iPhone is covered under your wireless carrier plan.
- Remove your iPhone or iPad from your trusted devices:Sign in toappleid.apple.com, then choose Devices from the sidebar. Select your device, scroll down, and select Remove from account. If you filed an iPhone Theft and Loss claim, don't remove the iPhone from your trusted devices until your claim has been fully approved.
AppleCare+ with Theft and Loss is not available in all countries and regions.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsem*nt. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.
Published Date:
As an expert in Apple products and services, I bring a wealth of knowledge and hands-on experience to guide you through the intricacies of finding your lost iPhone or iPad using the Find My feature. Apple's Find My is a robust system that integrates seamlessly across devices, providing users with a comprehensive set of tools to locate, secure, and, if necessary, remotely erase their lost or stolen devices.
Firstly, let's delve into the key concepts mentioned in the article:
-
Find My App and iCloud.com/find:
- The Find My app, available on iOS devices, allows users to locate their lost iPhone or iPad on a map.
- Users can also access the Find My service through a web browser at iCloud.com/find.
-
Locating Your Device:
- The Find My app or iCloud.com/find enables users to play a sound on their device if it's nearby.
- Users can mark their device as lost to lock it with a passcode until it's found.
-
Apple Watch Integration:
- Apple Watch users can utilize the Ping your iPhone button in the Control Center to locate their iPhone.
- Apple Watch Series 9 or Apple Watch Ultra 2 even provides directions to the phone's location directly on the watch.
-
Using Another Apple Device:
- If you have another Apple device signed in with your Apple ID, you can use Find My on that device to locate your missing iPhone or iPad.
-
Family Sharing:
- If you're part of a Family Sharing group, your devices can be found using the Find My feature on family members' devices.
-
Lost Mode:
- Activating Lost Mode remotely locks the lost device with a passcode for security.
- Users can display a custom message with contact information to facilitate the return of the device.
-
Security Measures:
- If Find My wasn't enabled before the device was lost, it won't appear in Find My or iCloud.com/find.
- Changing your Apple ID password is recommended to protect personal information.
-
Permanent Loss or Theft:
- If the device is permanently lost or stolen, changing the Apple ID password is crucial.
- Remote erasure of the device can be done through Find My or iCloud.com/find.
-
AppleCare+ with Theft and Loss:
- Users with AppleCare+ with Theft and Loss can file a claim for a replacement if their iPhone is covered.
- Removing the device from Find My or Apple ID is advised only after the claim is fully approved.
-
Additional Steps:
- Report the loss to local law enforcement, providing the serial number if requested.
- Contact the wireless carrier to report the missing iPhone, disable the account, and file a claim if applicable.
- Remove the lost device from trusted devices via appleid.apple.com if necessary.
Remember, AppleCare+ with Theft and Loss may not be available in all regions, and it's important to exercise caution when dealing with third-party websites or products not endorsed by Apple. The article provides a comprehensive guide to safeguarding your lost or stolen iPhone or iPad and underscores the importance of taking immediate action to protect your personal information.
