FAQs – Premium Outlets Malaysia (2024)

We are pleased to welcome you. This online guide to Premium Outlets^® will provide you with information to help you plan a visit to our outlet center.

Select a category below for more information.

WHO WE ARE

Genting Highlands Premium Outlets is home to 150 finest collection designer and name brand outlet stores featuring savings up to 65% off every day. The center is operated by Genting Highlands Premium Outlets Sdn Bhd and is part of the Genting Simon Group which is a joint venture between Genting Plantations Berhad and Simon Property Group via Genting Simon Sdn Bhd.

LOCATION AND ACCESSIBILITY

Genting Highlands Premium Outlets is situated within Genting Highlands and is well connected to the capital city, Kuala Lumpur by car, bus, taxi and cable car (from Genting mid-hill to the peak). Highly accessible, it is approximately 45 minutes drive from Kuala Lumpur and within 1.5 to 2 hours drive from Ipoh, Kuantan and Seremban via the North-South Expressway and Karak Expressway.

Johor Premium Outlets is located at the intersection of the North-South Expressway and the Second Link Expressway. The center is highly accessible to all traffic going to and from Johor and Singapore. It is about an hour’s drive from the City of Singapore, about 3 hours from Kuala Lumpur and only a short distance from Senai International Airport.

TARGET CUSTOMERS AND EXPECTED TRAFFIC

Genting Highlands Premium Outlets is targeting a wide range of shoppers including local and international visitors to Genting Highlands. As a major tourist destination, Genting Highlands welcomes 20 million visitations annually. The cool misty mountain atmosphere with spring-like weather all year round is a big draw for visitors.

Johor Premium Outlets is targeting a wide range of shoppers including local and international visitors to Johor. It will also serve as a hub between Resorts World Genting Malaysia, which is about 3.5 hours drive and Resorts World Sentosa in Singapore, which is about an hour’s drive from Johor Premium Outlets.

LAND SIZES AND GROSS BUILT-UP

Upon completion, the gross built-up of Genting Highlands Premium Outlets is approximately 337,000 sq. ft. comprising gross leasable area or GLA (same as net lettable area) of 275,000 sq. ft.

Johor Premium Outlets takes up 45 acres of land. Upon completion, the gross built-up of Johor Premium Outlets is 379,000 sq. ft. comprising gross leasable area or GLA (same as net leasable area) of 313,000 sq. ft.

WHAT IS PREMIUM OUTLETS^® ?

Premium Outlets is a portfolio of outlet shopping centers that brings together the finest brands in a unique outdoor setting and offers impressive savings of up to 65% off every day. Each center is a shopping attraction and destination in its own right offering:

• Factory-direct savings up to 65% off every day
• A distinctive, upscale store mix of leading designers and quality name brands
• A location that is easily accessible and near other attractions
• An attractive setting making shopping an exciting and pleasant experience for the whole family

CENTER AMENITIES

The following amenities can be found at most Premium Outlet Centers^®:

• Customer Service / Information Center
• Cash Machines
• Gift Cards
• Stroller Rentals
• Wheelchairs
• Multi-Lingual Sizing Charts and other Multi-Lingual Services

Additional amenities are available at selected centers:

• Foreign Currency Exchange
• Locker Rentals
• International Shipping
• Tickets to Area Attraction and Shows

GROUP TOURS

Groups of 15 or more will receive free Savings Passports upon arrival. Please reserve a tour via our online Group Tour Reservation. Upon submission, a local representative from center's management office will email you to confirm your reservation and address any questions you may have.

JOB OPPORTUNITIES

WHERE CAN I FIND OUT ABOUT JOB OPPORTUNITIES WITH GENTING HIGHLANDS PREMIUM OUTLETS^® AND JOHOR PREMIUM OUTLETS^®

View a complete list of field and corporate positions currently available with Genting Highlands Premium Outlets^® and Johor Premium Outlets^®.

OPERATING HOURS

WHAT ARE THE STORE HOURS FOR GENTING HIGHLANDS PREMIUM OUTLETS^®AND JOHOR PREMIUM OUTLETS^®?

Monday through Sunday
10AM to 10PM

TRANSPORTATION

To find out more about our available public transportation, click here.

VIP SHOPPER CLUB

VIP Shopper Club members receive periodic email updates on our centers, vouchers for a COMPLIMENTARY Savings Passport and invitations to Special Events. There is no additional charge and you can opt-out at any time.

Join now and become a member of The VIP Shopper Club.

You may unsubscribe from The VIP Shopper Club mailing list at any time.

GENTING BERHAD

Genting Berhad is the holding company of the Genting Group, one of Asia’s leading and best-managed multinationals. The Genting Group is led by Tan Sri Lim Kok Thay, a visionary entrepreneur who established Resorts World branded properties in Malaysia, Singapore, the Philippines, the United States, the Bahamas and the United Kingdom, as well as spearheading global investments in oil palm plantations, power generation, oil and gas, property development, cruise, biotechnology and other industries.

The Genting Group and its affiliates, conducting businesses under the “Genting” brand, comprise five public companies listed on the stock exchanges of Malaysia, Singapore and Hong Kong - namely Genting Berhad, Genting Malaysia Berhad, Genting Plantations Berhad, Genting Singapore PLC and Genting Hong Kong Limited. The five listed companies have a combined market capitalisation of about RM111 billion (USD25 billion) as at 24 November 2016.

The Group and its affiliates employ more than 62,000 people worldwide and have over 4,500 hectares of prime resort land and 238,400 hectares of plantation land. Genting’s premier leisure brands include “Resorts World”, “Genting Club”, “Crockfords” and “Maxims”. In addition to Premium Outlets^®, Genting companies have tie ups with Universal Studios , Hard Rock Hotel, Twentieth Century Fox and other renowned international brand partners.

Backed by 51 years of solid financials and strong management leadership, the Genting Group is committed to grow in strength as a responsible global corporation.

ABOUT SIMON

Simon is a real estate investment trust engaged in the ownership of premier shopping, dining, entertainment and mixed-use destinations and an S&P 100 company (Simon Property Group, NYSE: SPG). Our properties across North America, Europe and Asia provide community gathering places for millions of people every day and generate billions in annual sales.

ABOUT SIMON PREMIUM OUTLETS^®

The global Simon Premium Outlets portfolio offers exceptional brands at extraordinary savings through a diverse mix of luxury, designer and homeware retailers. Our Simon Premium Outlets in the United States, Puerto Rico, Canada, Japan, Malaysia, Mexico, South Korea and Thailand are some of the most iconic and productive shopping destinations for residents and travelers including Woodbury Common Premium Outlets, Orlando International Premium Outlets, Desert Hills Premium Outlets, Las Vegas North Premium Outlets and Wrentham Village Premium Outlets. For more information, follow Premium Outlets on Facebook, Twitter, and Instagram.

About Genting Plantations Berhad

Genting Plantations, a subsidiary of Genting Berhad, commenced operations in 1980. It has a landbank of about 65,500 hectares in Malaysia and some 195,000 hectares in Indonesia held through joint ventures. It owns seven oil mills in Malaysia and three in Indonesia, with a total milling capacity of 490 tonnes per hour. In addition, it has ventured into the manufacturing of downstream products. Genting Plantations has also diversified into property development to unlock the value of its strategically located landbank and has invested significantly in biotechnology in a major effort to apply genomics to increase crop productivity and sustainability. For more information, visit www.gentingplantations.com

About Simon Genting Limited

Simon Genting Limited is a joint venture between Genting Plantations Berhad and Simon Property Group. For more details of Simon Genting Limited's audited financial statement for year 2022, kindly contact our Finance Department via reporting.gs@genting.com or at +603-2333 6529.