Faq | Cato Fashions (2024)

Frequently Asked Questions


Please review the following list of frequently asked questions. If your question is not answered below, you may contact us directly at 1-800-758-CATO (2286) Monday - Saturday 8 a.m. - 8 p.m. ET and Sunday 12 p.m. - 6 p.m. ET. You may also contact us through our online Contact Us form or email orders@catocorp.com. Responses are usually returned within 24 hours.PAYMENT
  • What forms of payment can I use to purchase online?
    We accept Visa, MasterCard, American Express, Discover, PayPal, Cato gift cards and the Cato credit card.
  • When will I be charged for my purchase?
    You will be charged when the item(s) ship.
  • Can I use my Cato gift card for online purchases?
    Yes! Cato gift cards are accepted at catofashions.com.
  • Can I use my Cato credit card for online purchases?
    Yes! The Cato credit card is accepted at catofashions.com.
  • Why was my payment declined?
    For your security, your billing name and address must match the billing information your credit card company has on file. Please contact your credit card company if you received a declined message.
  • Do you charge sales tax?
    Sales tax is calculated based on your order’s “ship to” address in accordance with state and local sales-tax laws, including shipping where applicable.
ORDER STATUS
  • What is the status of my order?
    You will receive an order confirmation email after your order is placed. Once your order has shipped, you’ll receive another email with detailed shipping information. You can also log into My Account to track the status of your order.
  • Can I change or cancel my order?
    Once you click “submit” we are unable to modify or cancel your order.
  • What happens if an item from my order is out of stock?
    If an item from your order is out of stock you will receive an email notification and you will not be charged for that item. We apologize for any inconvenience this may cause.
SHOPPING
  • The item I want is out of stock. Will you be getting more?
    We try to carry as much merchandise as possible, but online items may sell out quickly.
  • Do I have to create an account to purchase online?
    You have the option to shop as a guest or create an account if you choose.
  • What is a wish list?
    A wish list allows you to save products without adding them to your current shopping bag. You can email your wish list to share with others.
  • How do I create a wish list?
    You must create an account to save and share your wish list and access it on return visits.
SHIP TO STORE
  • How do I place a Ship to Store order?
    Place your item(s) in your shopping bag and click the checkout link. Once in checkout, chose “Ship to Store” as your shipping option. You can search by City and State or Zip Code. Select the Cato store you wish to ship to. One store may be selected per order. Cato gift cards are not available for Ship to Store.
  • What is the shipping charge for Ship to Store?
    There is no shipping and handling fee for our Ship to Store option.
  • When can I pick up my order in store?
    You can expect your order to arrive in store within 15 business days. You will receive a confirmation email from us once your order has arrived in store. Orders not picked up in store within 30 days after arrival will be returned to the store. Refunds will be made for full amount in the form of a Cato gift card.
  • Can I expedite my shipment to store?
    Orders sent to Cato stores cannot be expedited.
  • What information do I need to pick up my order?
    Please bring a copy of your confirmation email to the store. It contains all the information needed to identify your order. For your protection, you may be asked to present a proper photo ID (a valid state-issued ID or driver’s license) and credit card used to make your purchase. The owner or authorized user of the credit card must be present to pick up the merchandise. For gifts, please indicate recipient’s name on the order.
SHIPPING
Please click here for shipping information.RETURNS
Please click here for our return policy.
CATO GIFT CARDS
  • How can I purchase a Cato gift card?
    Cato gift cards can be purchased online or at any Cato store. Cato gift cards are available for purchase online in the amount of $25 to $999, for use in our retail stores and online at catofashions.com.
  • How can I redeem my Cato gift card?
    Cato gift cards may be redeemed at any of our Cato retail stores and online at catofashions.com.

    Please note: To redeem a Cato gift card online at catofashions.com, the gift card must have a 4-digit PIN number. If you have a gift card that does not have a PIN number, it can be redeemed at a Cato Fashions retail store or exchanged in store for a gift card that does have a PIN.

    Gift cards cannot be used to purchase gift cards. Gift cards are not redeemable for cash except where required by law, and may not be applied as payment on any account. Lost, stolen, altered, or damaged gift cards will not be canceled or replaced without the required proof of purchase. We do not charge sales tax on the purchase of gift cards; however, items paid for with a gift card will be charged applicable sales tax. Cato gift cards cannot be returned or exchanged.

    With original receipt (your packing slip/invoice), we will honor a merchandise refund in the original form of payment within 60 days of purchase. If a Cato gift card was used, a new gift card will be issued. Refunds will be made to Cato gift cards first for orders that used multi tenders.

  • Where can I send a Cato gift card?
    Gift cards may be sent to any valid shipping address in the United States. One shipping address per transaction. If shipping to multiple addresses, please place separate orders.
  • What are my shipping options for Cato gift cards?
    We offer two shipping options – Standard Delivery (free) and Express Delivery.

    There is no shipping charge for Cato gift card-only purchases using USPS Standard Delivery (allow 4-9 business days). Orders placed by 2 p.m. ET Monday - Friday will be delivered by USPS within 4 to 9 business days, pending credit card authorization and verification.

    Express delivery for gift card-only purchases is available for $11.95. Orders placed by 2 p.m. ET Monday - Friday will be delivered by UPS within two business days, pending credit card authorization and verification.

    Add one business day for orders placed after 2 p.m. ET. Order placed on weekends or holidays will be processed the next business day. All orders are subject to verification process and any information that does not verify with a customer's financial institution may cause delay.

  • How can I check the balance of my Cato gift card?
    Check online at catofashions.com/info/gift-card-balance or call 1-877-557-3546 to check your balance.
  • I have a question about my Cato gift card. Who can I contact?
    If you have any additional questions about the Cato gift card, please call 704-554-8510 Monday - Friday 8 a.m. to 5 p.m. ET excluding holidays, or you may email giftcardsupport@catocorp.com.
CATO STORES
  • How can I find the Cato store nearest to me?
    Use our convenient Store Locator to find the location nearest you.
  • What are Cato's store hours?
    Most Cato stores are open 10 a.m. to 9 p.m. Monday-Saturday and 1 p.m. to 6 p.m. Sunday. However, hours vary by individual store. Please call your local store for its specific store hours.
  • How do I find out about employment opportunities at Cato?
    We have exciting positions in field management and corporate support. Visit our careers page for more information about our job opportunities.
  • Do you have a mail-order catalog I can sign up to receive?
    At this time, we do not have a catalog.
  • Does Cato offer a layaway plan?
    Cato stores offer a 30-day layaway plan. Layaway is not available for online purchases.

CATO CREDIT CARD
  • How do I apply for a Cato credit card?
    Click here to apply online for a Cato credit card or visit any of our stores to complete a credit card application.
  • I have a question about my Cato credit account. Who can I contact?
    Call our Credit Department Customer Service at 1-877-557-3526.
  • Can I access my Cato credit card account online or make online payments?
    To access your account balance, available credit, payment information or make a payment by phone, call our Credit Department Customer Service at 1-877-557-3526. Click here to make an online payment.
  • What is Cedar Hill National Bank?
    Cedar Hill National Bank is the service provider for the Cato credit card.

TECHNICAL SUPPORT
  • I'm having trouble viewing certain parts of your web site, what should I do?
    Our site is optimized for the following web browsers: Internet Explorer 11 and above, Firefox, Chrome and Safari.
  • I forgot my password. What do I do now?
    When you click on "My Account" to log in you will see a link to reset your password. You will receive an email notification with detailed instructions.
  • I keep getting an error page. What should I do?
    Please call Customer Service at 1-800-758-CATO (2286) and provide the error message or number listed on the error page.
Faq | Cato Fashions (2024)

FAQs

Who is the owner of Cato fashions? ›

The Cato Corporation is an American retailer of women's fashions and accessories. The company is headquartered in Charlotte, North Carolina.
...
Cato Corporation.
TypePublic
FounderWayland Cato
HeadquartersCharlotte, North Carolina, U.S.
Number of locations1,372
Key peopleJohn P. Derham Cato President and CEO
11 more rows

How often does Cato do markdowns? ›

The typical week in a Cato store begins with a markdown on Sunday, followed by shipment of new merchandise on Monday and the rest of the week is devoted to helping the customers find beautiful, new pieces to add to their wardrobe; whether it's for a new job or just some retail therapy.

What is the slogan of Cato fashions? ›

"It takes hard work, ‌dedication and good people."

How do I make a Cato payment? ›

Can I access my Cato credit card account online or make online payments? To access your account balance, available credit, payment information or make a payment by phone, call our Credit Department Customer Service at 1-877-557-3526. Click here to make an online payment.

Was Cato a conservative? ›

The Cato Institute officially resists being labeled as part of the conservative movement because "'conservative' smacks of an unwillingness to change, of a desire to preserve the status quo". On the other hand, Cato has strong ties to the political philosophy of classical liberalism.

Who are Cato fashions competitors? ›

catofashions.com's top 5 competitors in March 2023 are: avenue.com, lanebryant.com, torrid.com, catherines.com, and more.

Do Cato employees get a discount? ›

All associates receive a 20% merchandise discount at our stores.

Does Cato run small? ›

A Note About Measurements and Fit

You'll see I ordered a 3X in some of these pieces for comparison and should have stuck with the 2X, so yes, Cato runs true to the size chart.

What day does TJ Maxx mark down? ›

Maxx markdowns happen on Monday mornings, so you'll find the biggest selection of clearance steals as soon as the store opens on Mondays. Avoid shopping on the weekends if you can. New T.J. Maxx merchandise only ships to stores during the work week, so by the weekend, everything is pretty picked over.

Why is Cato dressed in black? ›

Cato wears a black toga in contrast to other senators in order to stand apart from every other clique as a singular republican. This is historical fact, and indeed he had all rights to do it.

What did Cato say before he died? ›

What: The sneering leader of the Cobra Kai Career gang, Cato's last words in the book are appropriately demonic: ''Shoot me, and he goes down with me.

What is Cato famous for? ›

Marcus Porcius Cato, byname Cato The Censor, or Cato The Elder, (born 234 bc, Tusculum, Latium [Italy]—died 149), Roman statesman, orator, and the first Latin prose writer of importance. He was noted for his conservative and anti-Hellenic policies, in opposition to the phil-Hellenic ideals of the Scipio family.

What credit score do you need for a Cato card? ›

Fair or better credit required.

You will have good approval odds if your credit score is above 600.

What is the return policy at Cato's? ›

All products must be returned in unworn, unwashed condition with the price tickets attached. All merchandise must be returned in its original packing materials.

What bank does Cato credit card use? ›

Use it at any Cato store, It's Fashion store or at CatoFashions.com. Automatically enrolled in Cato Style Rewards. No annual fee.

Is Cato good or bad? ›

For centuries of philosophers and theologians, Cato was the Good Suicide—the most principled, most persuasive exception to the rule against self-slaughter. For Julius Caesar, the dictator who famously pardoned every opponent, Cato was the only man he could never forgive.

What is the meaning of Cato? ›

Meaning:all-knowing. Cato is a gender-neutral name of Latin origins, meaning “all-knowing.” Conjuring up imagery of an omnipresent figure with deep-thinking capabilities, Cato is also rooted in Ancient Rome.

What does Cato argue? ›

Purpose. The Letters are considered a seminal work in the tradition of the Commonwealth men. The 144 essays were published originally in the London Journal, later in the British Journal, condemning corruption and lack of morality within the British political system and warning against tyrannical rule and abuse of power ...

Who are Tilly's top competitors? ›

Tilly's's competitors and similar companies include Next, Zappos, Zumiez and Skechers. Tilly's is a specialty retailer of casual apparel, footwear and accessories for men, women, boys, and girls. Next is a retailer for clothing, footwear, and home products.

Who are Maurices biggest competitors? ›

maurices vs competitors
CompanyFounding DateEmployees
Zumiez19781,650
Skechers199211,700
Brookstone19653,000
RadioShack19215,825
17 more rows

Who are Dress Barn competitors? ›

The other five competitors in the top 10 list are avenue.com (1.9M visits in March 2023), anntaylor.com (4.7M visits in March 2023), justfashionnow.com (2.0M visits in March 2023), edressme.com (-- visits in March 2023), and jny.com (67.8K visits in March 2023).

How much does Cato Networks pay? ›

How Much Do CATO Networks Jobs Pay per Year? $63,000 is the 25th percentile. Salaries below this are outliers. $124,000 is the 75th percentile.

What is the T.J. maxx store employee discount? ›

10% but there are consistently 20% weekends. And it includes all merchandise, even marked down merchandise.

What is the T.J. maxx employee discount? ›

TJ Maxx offers their employees a 10% discount on all items. There are certain times of the year where there a 20% discount. They have a Credit Card. For every $200 you spend on the card you get $10 back in th Mail.

What is a size 26 equivalent to? ›

Women's Jeans Size Chart
Jean Size Women (W)US Misses SizeWaist (Inches)
24024.5” - 25.5”
25/26225.5” - 27.5”
27427.5” - 28.5”
28628.5” - 29.5”
11 more rows

What size is 16W equivalent to? ›

Plus Size Body Measurements (fit to size 16W)
SizeBust
0X40
14W1X44
16W46
18W2X48
1 more row

What is the difference between size 16 and 16W pants? ›

Numerical sizes are often labeled as 14W, 16W, 18W, and so on. The W is for Women's, which is another way of saying plus size. The “W” sizes are fitted for plus size specifically, whereas sizes like 14 and 16 in the same brand were likely fitted on a straight-size fit model.

Why are brands leaving TJ Maxx? ›

Top apparel brands are moving away from discount chains such as TJ Maxx, Burlington and Ross amid supply chain pressures. Even before the pandemic, these brands were trying to move away from off-price companies because they are the least profitable outlets for brands.

What does a blue tag at TJ Maxx mean? ›

“Blue price tags indicate coordinates; however, these items can be sold separately,” a representative for T.J. Maxx explained of the blue-tinged tags, which indicate that a matching piece may be available nearby.

Why does stuff end up at TJ Maxx? ›

We take advantage of a wide variety of opportunities, which can include department store cancellations, a manufacturer making up too much product, or a closeout deal when a vendor wants to clear merchandise at the end of a season, as well as lots of other ways to bring our customers tremendous value.

Whose neck did Cato snap? ›

Hapless Child's Neck Is Snapped By Cato

Don't kill me if it all gets blown up!

What happens to Cato the Younger? ›

During the civil war, he joined Pompey and tried to minimise the deaths of his fellow citizens. But after Pompey's defeat and his own cause's defeat by Caesar in Africa, he preferred to take his own life rather than beg or receive Caesar's pardon. His suicide turned him into a martyr for and a symbol of the Republic.

When did Cato become a censor? ›

In 184, Cato became censor; afterwards, he became a most authoritative presence in the Senate and remained active until the year of his death (149 BCE). He is often remembered for his hostility to Greek learning, but he is also considered the virtual founder of Roman historiography, oratory, and Latin prose in general.

What is the reason Katniss kills Cato? ›

Cato's moans are never-ending, and Katniss feels only pity for him and wants his suffering to stop. Morning finally comes and Katniss is able to see Cato below. Out of pity, she uses her last arrow to end Cato's life.

Were Clove and Cato dating? ›

In the film, Cato and Clove seemed to have no relationship with each other beyond that of allies. Cato wasn't shown coming to Clove's aid during the feast, though she screamed his name twice.

What kills Cato? ›

Cato releases Peeta and falls off of the Cornucopia. The dogs immediately attack him. When Katniss realizes that the dogs intend to kill Cato slowly, she fires her last arrow at Cato, putting him out of his misery. His death marks the end of the 74th Hunger Games.

Why was Cato called the younger? ›

Cato the Younger (Marcus Porcius Cato Uticensis, 95 BC, Rome – April 46 BC, Utica) was a politician and statesman in the late Roman Republic, and a follower of the Stoic philosophy. He was known as Cato Minor to distinguish him from his great-grandfather (Cato the Elder).

What are some fun facts about Cato? ›

As a military tribune, Cato was sent to Macedon in 67 BC at the age of 28. He was given command of a legion. He led his men from the front, sharing their work, food, and sleeping quarters. He was strict in discipline and punishment but was popular with his legionaries.

Were Cato and Caesar enemies? ›

Cato was a vocal opponent of Julius Caesar, attempting to block his attempts at power for years. Cato, now a member of the Roman Senate, attempted to block Caesar's bid for consulship of Rome (the highest elected political office of the Republic).

What credit score is 575? ›

Your score falls within the range of scores, from 300 to 579, considered Very Poor. A 575 FICO® Score is significantly below the average credit score. Many lenders choose not to do business with borrowers whose scores fall in the Very Poor range, on grounds they have unfavorable credit.

Where can I get a credit card with a 540 credit score? ›

Popular Credit Cards for a 540 Credit Score
  • Best Overall: Discover it® Secured Credit Card.
  • No Credit Check: OpenSky® Secured Visa® Credit Card.
  • Unsecured: Credit One Bank® Platinum Visa® for Rebuilding Credit.
  • Rewards & No Annual Fee: Capital One Quicksilver Secured Cash Rewards Credit Card.

Does applying for a pre approved credit card affect credit score? ›

Pre-qualification and pre-approval for credit cards both typically involve soft inquiries, which don't affect credit scores. But an official application involves hard inquiries, which do affect scores.

How do I pay Cato? ›

We accept Visa, MasterCard, American Express, Discover, PayPal, Cato gift cards and the Cato credit card. When will I be charged for my purchase?

Do you have to return merchandise? ›

Customer Returns and Refunds Under Federal Law

While many retailers have decided this makes for the best business practice, they aren't legally required to accept returns. Rather, retailers are required to accept returns only if the sold good is defective or if they otherwise break the sales contract.

Is it OK to return groceries? ›

You can return food to the grocery store if it's gone bad or you tried it and you don't like it. Don't be shy about returning items that have expired or you don't care for. You can return food to the grocery store if it's gone bad or it's expired or you tried it and don't like it.

Which card is Comenity Bank? ›

The Comenity® Mastercard® Credit Card.

What credit card is 4555? ›

The first digit of the card is known as the MII digit, and indicates the credit card's scheme. In this case, the MII of 4 indicates that this is a Visa card.
...
Visa Credit Cards — Macro - IIN 455599.
Card SchemeVisa
Bank NameMacro
Card TypeCREDIT
IIN455599
Card Number4555 99XX XXXX XXXX
2 more rows

Who finances Banana Republic credit card? ›

Synchrony Bank, based in Stamford, Connecticut, is the issuer of Banana Republic credit cards. Banana Republic partners with Synchrony Bank to offer revolving credit services for transactions made in-store and online at Gap Inc. brands.

Where did Cato fashions start? ›

Cato was founded in 1946, when Wayland Cato Jr. and his brother, Edgar, were discharged from the Navy and helped their father, Wayland Sr., open five women's clothing stores in Charlotte.

What is Cato net worth? ›

The estimated net worth of Cato Wayland H Jr is at least $3 Million dollars as of 2023-04-10. Cato Wayland H Jr is the CHAIRMAN OF THE BOARD of The Cato Corp and owns about 331,725 shares of The Cato Corp (CATO) stock worth over $3 Million.

What is the net worth of Cato Corporation? ›

Interactive chart of historical net worth (market cap) for Cato (CATO) over the last 10 years. How much a company is worth is typically represented by its market capitalization, or the current stock price multiplied by the number of shares outstanding. Cato net worth as of April 28, 2023 is $0.17B.

When was Cato Fashions founded? ›

The Company, founded in 1946, operates approximately 1,300 apparel and accessories specialty stores in 31 states under the names "Cato", “Versona”, “it's Fashion” and "It's Fashion Metro".

Why is Cato famous? ›

Cato was and remains famous as an author as well. He was a historian, the first Latin prose writer of any importance, and the first author of a history of Italy in Latin. Some have argued that if it were not for the impact of Cato's writing, Latin might have been supplanted by Greek as the literary language of Rome.

Why did Cato the Younger wear black? ›

Cato wears a black toga in contrast to other senators in order to stand apart from every other clique as a singular republican. This is historical fact, and indeed he had all rights to do it.

How many employees does Cato have? ›

Cato Fashions has 10,500 employees.

How much does John Cato make a year? ›

What is the salary of Mr Cato? As the Chairman and Pres & CEO of Cato, the total compensation of Mr Cato at Cato is $1,596,959. There are 1 executives at Cato getting paid more, with John Cato having the highest compensation of $5,271,450.

How many employees does Cato Networks have? ›

The company is headquartered in Tel Aviv, Israel. As of February 2022, the company reported over 1,100 customers which it served from 73 points-of-presence worldwide. Also as of February 2022, the company reported 500 employees. Shlomo Kramer is the company's CEO, and Gur Shatz is its president and COO.

What does Cato own? ›

Just $139.99 * Company Description: The Cato operates about 1,310 fashion specialty stores in more than 30 states (primarily in the southeastern US) under the names Cato, Cato Fashions, Cato Plus, Versona, It's Fashion, and It's Fashion Metro.

Where is Cato now? ›

He moved to Atlanta to support his wife's career

Both Jayson Arrington and Phil Cato had stepped away from the production to take care of their families, with Cato packing up his business and relocating to Atlanta, Georgia, in order to support his wife in her career change.

Is Cato Networks a good company? ›

Cato Networks is the #1 ranked solution in top WAN Optimization tools, #5 ranked solution in SD-WAN tools, #5 ranked solution in top WAN Edge tools, #6 ranked solution in top ZTNA services, and #7 ranked solution in top Secure Access Service Edge (SASE) tools.

Where is Cato's headquarters? ›

Are versona and Cato the same? ›

The Cato Corporation is a leading specialty retailer of value-priced fashion apparel operating three store brands – Versona, Cato and It's Fashion/It's Fashion Metro generating over $950 million in sales with approximately 1,330 stores in 33 states.

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