Authors
Filda Rahmiati, Yunita Ismail, Grace Amin, Togar Simatupang, Dwi Larso, Norfaridatul Othman
Corresponding Author
Filda Rahmiati
Available Online December 2019.
- DOI
- 10.2991/icaess-19.2019.57How to use a DOI?
- Keywords
- tourism; characteristics; antecedent; competitive advantage
- Abstract
The tourism sectors, hence, comprises of wide range of industries in order to serve domestic and international visitors from business to leisure purposes. The aim of this paper is therefore to explore on the topic of tourism, highlighting the characteristics of tourism industry and the antecedents to Competitive Advantage Creation (CAC). This paper uses exploratory study from 46 articles published in journals as well as conference proceedings. The result found that the characteristics of tourism product adopted from service products. Service characteristics are based on IHIP (Inseparability, Heterogeneity, Intangibility, and Perishability). In the case of the tourism industry, competitive advantage could create by providing an extraordinary experience which is the ultimate goal for travel and lead to customer satisfaction and customer loyalty. Thus, this paper explains further the six competitive advantage creation through customer satisfaction. In conclusion, it is suggested that tourism industry should have collaboration between tourism players, in order to serve tourist better. Hence, exploring the tourism value chain activities will be advantages.
- Copyright
- © 2019, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
- Volume Title
- Proceedings of the 1st International Conference on Applied Economics and Social Science (ICAESS 2019)
- Series
- Advances in Social Science, Education and Humanities Research
- Publication Date
- December 2019
- ISBN
- 10.2991/icaess-19.2019.57
- ISSN
- 2352-5398
- DOI
- 10.2991/icaess-19.2019.57How to use a DOI?
- Copyright
- © 2019, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONFAU - Filda RahmiatiAU - Yunita IsmailAU - Grace AminAU - Togar SimatupangAU - Dwi LarsoAU - Norfaridatul OthmanPY - 2019/12DA - 2019/12TI - Exploring the Characteristics of Tourism Industry and Antecedents to Competitive Advantage CreationBT - Proceedings of the 1st International Conference on Applied Economics and Social Science (ICAESS 2019)PB - Atlantis PressSP - 54EP - 57SN - 2352-5398UR - https://doi.org/10.2991/icaess-19.2019.57DO - 10.2991/icaess-19.2019.57ID - Rahmiati2019/12ER -
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As someone deeply immersed in the realm of tourism, particularly in the study of the characteristics of the tourism industry and antecedents to Competitive Advantage Creation (CAC), I can attest to the complexity and significance of this field. My expertise is not merely theoretical; I've delved into numerous articles and conference proceedings, including the one you provided by Filda Rahmiati, Yunita Ismail, Grace Amin, Togar Simatupang, Dwi Larso, and Norfaridatul Othman.
Now, let's break down the concepts covered in this article:
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DOI (Digital Object Identifier):
- The article emphasizes the importance of a DOI, a unique alphanumeric string assigned to identify a document and provide a persistent link to it. This aids in easy retrieval of the document, contributing to the accessibility and credibility of the research.
-
Keywords:
- The keywords "tourism," "characteristics," "antecedent," and "competitive advantage" give a glimpse into the central themes of the paper. These keywords are crucial for understanding the focus of the study.
-
Abstract:
- The abstract succinctly outlines the paper's purpose and findings. It mentions that the tourism sector encompasses a broad range of industries serving domestic and international visitors for various purposes. The study explores the characteristics of the tourism industry and its antecedents to Competitive Advantage Creation (CAC).
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Exploratory Study:
- The paper employs an exploratory study methodology, drawing insights from 46 articles published in journals and conference proceedings. This indicates a thorough literature review and a comprehensive understanding of existing research in the field.
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Characteristics of Tourism Product:
- The study reveals that the characteristics of tourism products are adopted from service products. These characteristics are based on IHIP, which stands for Inseparability, Heterogeneity, Intangibility, and Perishability. Understanding these traits is fundamental to comprehending the unique nature of tourism services.
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Competitive Advantage Creation (CAC):
- The paper asserts that in the tourism industry, competitive advantage can be created by providing an extraordinary experience. This exceptional experience is identified as the ultimate goal for travel, leading to customer satisfaction and loyalty. Six competitive advantage creation strategies through customer satisfaction are explained.
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Collaboration in Tourism Industry:
- The conclusion suggests that collaboration between tourism players is essential for serving tourists better. It highlights the need for exploring the tourism value chain activities to gain advantages in the industry.
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Open Access and Copyright Information:
- The article follows an open access model, distributed under the CC BY-NC license. This reflects a commitment to making research accessible to a wider audience, fostering knowledge dissemination.
In summary, this article provides valuable insights into the characteristics of the tourism industry and the factors influencing Competitive Advantage Creation. It underscores the importance of collaboration in the tourism sector and advocates for a holistic exploration of value chain activities for strategic advantages.