Collect Money on Sign Ups (2024)

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An easy way to collect payments and fees for your business, fundraisers and events.

Get Started

How Does it Work?

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1. Set Up a Payments Account

Set up a seller account and enable it to collect money through our quick process.

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2. Create Sign Ups with Priced Items

Use our step-by-step wizard to build your sign up and choose which items involve payments. Payment can be optional or required.

What Will You Collect Money For?

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Product Sales

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Fundraising & Donations

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Ticket Sales

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Business Services

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Group Gifts

Who Powers the Payment System?

Our payments platform combines the strength of Lumaverse Technologies solutions (like SignUpGenius)with Stripe, a leading payments provider. Together, Lumaverse and Stripe create LumaPay for SignUpGenius.

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Fees and the Fine Print

  • Collect Money on Sign Ups (12) Buyers do not need to create a SignUpGenius account to make a purchase.
  • Collect Money on Sign Ups (13) Fees equal 5% of the purchase plus $0.50 per transaction.
  • Collect Money on Sign Ups (14) The seller decides whether fees are paid by the buyer or seller.
  • Collect Money on Sign Ups (15) Sellers can add images to sign up slots for product sales.
  • Collect Money on Sign Ups (16) Sellers can set up buyer discounts based on the date or quantity purchased.

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Frequently Asked Questions

How much is the fee to collect money?

As the group organizer (or "Seller"), you will need to choose whether the buyer or the seller will pay the service fee equal to 5% of the purchase price plus $0.50 per transaction.

If you choose "Buyer," your participants will be charged a service fee that is added to their total at checkout. As the seller, you will pay no fees to collect money on sign ups.

If you choose "Seller," your participants will pay only the price listed on your sign up at checkout. The service fee will be deducted from the amount you, as the seller, collect.

What will I need to accept payments?

When you first set up your SignUpGenius account to collect money, you'll be directed to set up aLumaPay, powered by Stripe, account. This will include a few steps including identityverification and withdrawal details. You will need to enter some profile information aboutyourself and/or the business, organization or group that you are collecting money for. Theentire setup takes only a couple of minutes!

When and how do I get paid?

Your first payout will typically be 7 days after the first successful payment is received. For the 2nd payout onward, your payout will typically occur on a 2-day rolling basis with daily automatic payouts. You can add or change bank account details any time through your LumaPay dashboard.

What if I need to refund someone?

No problem! You can log in to your SignUpGenius account and fully or partially refund abuyer by accessing the admin toolbar at the top of your sign up and clicking the"add/edit/delete people" button.

Can buyers cancel if they've paid?

Buyers will not be able to delete items off the sign up or cancel an order after they'vepaid. However, they can request a cancellation and/or refund from the seller, and the sellercan delete, move and/or refund them.

Will my participants have to have a LumaPay account in order to pay?

No. Your participants will simply need to pay with a credit card, debit card, or digital wallet(Google Pay or Apple Pay). The process is very easy for them!

Can I offer discounts for my payment items?

There are two great options available if you want to offer a discount to those who sign upand pay. You have the option to offer a discount for people who sign up and pay early or youcan offer discounts based on the quantity of items purchased.

Can I show images for the items I want to sell on my sign ups?

Yes! If you are collecting money for an item on your sign up, you can add one or more imagesto the slot. The first image will show on your live sign up, and participants will be ableto scroll through all of the images. The option to add images will be available when you setup your payment slots on Step 4 of creating your sign up.

Can I collect money on a sign up if I live in Canada?

Yes, you can collect money on your sign ups from Canada. When you set up yourLumaPay, powered by Stripe, account you'll be able to specify Canada as your country.

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Helpful Resources

Collect Money on Sign Ups

See our helpful guide for details on getting started with LumaPay and adding payments on your sign ups.

4 Ways to Collect Money on Sign Ups
5 Types of Fundraising Sign Ups
4 Fundraising Tips to Maximize Collections

Collect Money with SignUpGenius

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Collect Money on Sign Ups (2024)
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