3 steps to take if you can't pay your credit card bills (2024)

Americans currently hold a record amount of credit card debt — over $1 trillion. Adding to the difficulty are rising interest rates, with the average credit card APR over 20%.

All of this has made ends tough to meet. If you can't pay your credit card balance, there are options available before needing to resort to debt consolidationor debt relief. Here are three steps to take if you're struggling to pay your credit card each month.

• Call the card issuer
• Seek financial help
• Make a plan
• Can 0%-APR credit card offers help?
• Bottom line

As soon as you believe you won't be able to make a credit card payment, reach out to your credit card issuer. Late payments for credit cards typically won't show up on your credit report for at least 30 days. So you may have time to put together a plan.

Explain your situation to your bank or credit union and see what options are available. Ask if the issuer has hardship programs and explain the specifics of your situation if you have unexpected medical bills, funeral expenses, a job loss or reduced income. You may be able to defer or delay the payment, especially if this is the first time you've been unable to pay. There may be options to temporarily reduce your interest rate.

If you can work out a solution with your card issuer, you'll want to get it in writing. Be sure you understand the fine print so you know what you're getting and what you need to do to hold up your end of the deal.

Programs exist to help pay certain expenses, such as food and utilities, which could free up the cash you need to pay your credit card bill. To find and apply for assistance that's available in your area reach out to your local and state governments and ask who you can talk to about receiving help to pay your bills. United Way operates the "211" hotline, which you can call and get connected to local organizations that provide help with housing, food, healthcare, employment and more.

To understand all of your options for addressing your debt, you could work with a credit counselor. You can find a reputable credit or debt counselor through organizations such as the National Foundation for Credit Counseling (NFCC) and the Financial Counseling Association of America (FCAA). Generally, these services offer no- or low-fee advice initially and fees apply depending on what, if any, services you use.

Assessing your income and expenses and setting up a budget may not help you as much as you'd like in the short term, but these steps are vital to maintaining your long-term financial health.

There are plenty of budgeting apps and free budgeting tools that can help you but whatever tools or systems you use, you want to understand how much you have coming in and you want to be able to see where it's all going. Once you understand where you're spending money, you can start making choices based on what your priorities are. There may be subscriptions you no longer need or expenses that have low- or no-cost alternatives.

Having a system in place to track your spending throughout the month is helpful. This way you can stay on top of your bills throughout the month, instead of waiting until the end and hoping it works out.

The biggest hurdle with 0%-APR credit card offers is you'll typically need good to excellent credit to qualify. So if you've already missed a credit card payment, you may not be eligible for these cards. Also, even if you are eligible for a 0%-APR card offer, you should still have a plan in place to repay your debt. Once the no-interest period expires, the standard APR applies to your card balances.

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Rising interest rates have made debt harder to pay off. If you're struggling to pay your credit card each month the first step is to call your card issuer. Afterward, see if you qualify for assistance in paying other bills and seek out advice on the best steps for you to take to begin improving your situation.

If you miss a credit card payment, it's important to monitor your credit report for any changes. You can use a free service, such as CreditWise® from Capital One or Experian free credit monitoring. Paid services, like IdentityForce® UltraSecure and UltraSecure+Credit come with extra features like social media monitoring and score tracking so you can compare your credit score over time.

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